Reflexis hosted a series of calls with our retail customers to foster information sharing as stores continue to refine their strategies. Learn how Vera Bradley improved task completion rates, scheduling efficiency, and customer conversation rates with Reflexis. In this months article, weve included notable changes in United States regulations from January and February. Click on your selection below: With a single platform of task management and workforce management solutions, omnichannel services can be executed effectively from day one. Solutions discussed: Real-time retail and labor planning are key to success. With customer expectations rising and labor budgets largely stagnant, its becoming more difficult to implement strategic initiatives, accomplish critical tasks, and execute important projects. Check out our latest video customer success story! Improving your store operations is critical to ensuring that youre prepared for the future of grocery retail. o Real-Time Task Manager How can you get those same mobile benefits in your stores? Banks are facing many questions as they reopen branches for full service and normalize branch operations. Joining Zebra, Reflexis now has greater capabilities to solve the comprehensive challenges that retailers face in these unpredictable times. With real-time store operations and workforce management solutions, C-store retailers can streamline critical processes, optimize labor scheduling, and ensure that front-line employees know what tasks to do, when to do them, and how to prioritize them. I can excess everything else except the clock. Many of these retailers have responded to these new challenges by implementing new strategies and technologies to improve their store execution, their labor operations, and the customer experience. Discover how McDonalds UK reduced schedule generation time and reduced crew turnover with Reflexis. o Q-Forms. With so many variables affecting the accuracy of labor schedulingcustomer traffic, store workload, employee skill set, and moreit takes an intelligent solution analyzing all of this information in real time to truly optimize employee schedules. As of 2015, Millennials outnumber Gen Xers in the workplace by nearly 20%. Tagging projects helps your leaders on the frontlines find the relevant information faster and without confusion. At EuroCIS this year, there was a great deal of discussion about the future of retail: what it looks like, what it means, and what retailers will need to succeed. Solutions Discussed: Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles, and result in improved allocation of resources through the use of big data, thereby increasing sales productivity. o Real-Time Task Manager [ReflexisPlus]. o Workforce Scheduler With the right store operations and workforce management technology, changes from the COVID-19 pandemic dont have to take you by surprise. EuroShop 2020: Whats Most Important to Retailers? Afrikaans: Barberaz, Savoie, Auvergne-Rhne-Alpes, Frankryk Please seek greater tech support. The information we collect on our website is stored on our CRM system. Find out how Sally Beauty Holdings boosted in-store task completion rates and managerial visibility into store projects. This is the first post in a series of practical strategies to simplify execution of COVID-19 related policies, procedures, and processes. Since the last Data Protection Directive was established over two decades ago, its clear that not enough focus has been placed on protecting personal data and respecting the rights of the data subjects themselves. Schedule for What Matters Most at Each Location Solutions discussed: With COVID-19 posing a once-in-a-generation challenge, throwing an already turbulent industry into uncharted territory, much of the talk at this years NRF was how to remain resilient and agile in the face of extraordinary and difficult times. Solutions discussed: Explore how Lowes simplified store execution and improved employee collaboration with Zebra task management and communication solutions. Many branch banks are updating their scheduling models and processes to ensure theyre driving revenue, improving efficiency, and increasing employee satisfaction. These changes highlight the need for retailers to have up-to-date automated workforce management solutions to control labor costs and improve productivity and profitability. Sucharita Kodali, VP and Principal Analyst at Forrester, was the guest speaker at a Reflexis Systems webinar titled The New Retail Landscape: Top Five Things Retailers Need to Know for Recovery. They ensure that employees are always in the right place at the right time, guided by best practices and AI-driven insights. Account - Login | belk Today's Offers Tap for Saving Made Simple Find A Store My Account Forgot Password? Find out how Sally Beauty improved visibility into task completion rates and optimized labor scheduling processes. Innovating your store operations with intelligent retail solutions can help your frontline employees contend with new in-store tasks and give them the tools to succeed. Welcome back to the Reflexis Employment Law and Regulations Update! In this months article, weve included notable changes in United States regulations from September 2019 onward. Appointment booking solutions are a great way to help you adapt to these changes, seamlessly managing on-site appointments while proactively managing occupancy and customer traffic. The Value of Customer Experience in Light of the United Airlines Disaster, Implementing an Experiential Retail Model, QuickChek: Why We Chose Reflexis Task Manager, QuickChek: Why We Chose Workforce Scheduler and Time and Attendance, DICKS Sporting Goods: Why We Chose Reflexis, Rockler: A Closer Look at the Reflexis Experience, Engagement, Retention, and Training of the Future Workforce, Coop Switzerland: Improving Efficiency and Visibility, McDonalds UK: Implementing Workforce Solutions, Rockler: Streamlining Corporate-to-Store Communication with Reflexis, Using Analytics to Optimize Operational Efficiency, People, Process, and Technology are Enablers for the Smart Store of the Future, Step 1 Streamline Communications and Improve Execution, Vera Bradley: Optimizing Store and Labor Operations, AutoZone: Matching Employee Availability to Complex Market Demands, Burlington Stores: Improving Compliance and Streamlining Communication, Ahold Delhaize: Streamlining Communications and Improving Productivity, Best Labor Scheduling Practices for Companies to Navigate Wage Increases, 6 Steps to Reaching Omni-Channel Excellence, How Retailers can Improve Profits & Service with Omni-Channel Fulfillment, Reflexis StorePulse Real-time Store Execution and Reflexis Task Manager Now Available on Windows 10, Driving a Consistent Brand Experience across a Retail Banner, Reflexis Customers Award Winning Implementations, How to Solve the Store Operations Challenges of Today and Tomorrow, A Bakers Dozen of Additional Retail Influencers. Prior to the deployment, Belk associates were able to craft their own schedules . These are the next-generation of store associates with the power of real-time store operations solutions at their fingertips better for the employee, store and customer. Reflexis changed its logo earlier this week. Solutions Discussed: Grocers can succeed by attracting customers and increasing their average basket size per trip. With intelligent store auditing solutions, retailers have the tools they need to blunt the impact of disruption, improving compliance rates and creating a more powerful customer experience. In order to tackle disruption head on, retailers can also provide store associates with real-time store operations solutions that give them the ability to be more agile and responsive to rapidly changing circumstances. New Barberaz, Auvergne-Rhne-Alpes, France jobs added daily. For example, according toCognizants RIS News 2015 Shopper Survey,30% of shoppers use Buy Online, Pick Up in Store (BOPIS) more than once a month. With dynamic workforce management solutions, you can optimize branch staffing and get the most out of leaner staffing models. In this months article, weve included notable changes in United States regulations from March 2021 onward. Retailers must explore the best ways to leverage their existing capabilities while keeping employees engaged and productive during their shifts. Lowes: Making Customer Experience a Top Priority, How Digital Acceleration Has Impacted Store Operations and the Next-Gen Workforce, Ready Your Retail Store Operations to Empower a Next-Gen Workforce, In 2022, Invest in the Most Powerful Professional Development Opportunities, Boost Productivity by Managing and Mitigating the New Stresses on Store Associates, Retail TouchPoints 2021 Store Operations Benchmark Survey, The ROI Impact of Intelligent Labor Management: How Retailers Are Empowering Frontline Employees, Fostering Engaged and Connected Store Associates with Real-Time Solutions, Driving Effective Store Execution in a Changing Retail Landscape, Empowering Next-Gen Execution at Your Retail Stores, 6 Ways Your Retail Employees Task Lists Will Change (And How to Prepare For Them), How Retailers Can Avoid Holiday Season Nightmares by Streamlining Store Operations, Improving Engagement Among Your Generation Z Retail Employees, Increasing Retail Employee Engagement and Retention in Todays New Normal, Empowering Effective Front-Line Employees During Labor Shortages, From Scheduling to Sales, Retail Leaders Excel with These Tools, How to Foster a More Effective and Productive Retail Workforce, Why You Should Consider Retail Mobile Solutions To Boost Employee Productivity, 3 Ways to Improve Branch Performance with Workforce Optimization Strategies, Tackling Todays Retail Staffing Challenges with AI-Powered WFM, Vera Bradley: Thriving Through COVID-19 Via Task and Workforce Management Apps, 3 Ways to Utilize Artificial Intelligence in Your Store Operations Strategy, Drive Post-Pandemic Success at C-Stores with Workforce Optimization, Adapting Your C-Store Operations to Todays New Normal, How Intelligent Workforce Scheduling and Task Management Technologies are Reshaping C-Store Operations, Ensuring Retail Compliance During Disruptive Times, Maximizing the Effectiveness of Store Layout Changes During the Pandemic, CVS Transforms Consumer Health Experience via Workforce Scheduling, WFM Video Insights: Managing Through the Branch Closure Process, How Sally Beauty Holdings Achieved Their Store Operations Makeover, April 2021 Employment Law and Regulations Update, Streamlining Retail Store Operations to Manage Changing Store Layouts, How Investing in Your Employees Improves Omnichannel Performance, How Omnichannel Retail is Transforming the Grocery Industry, How Shoe Sensation Hit Its Stride with Real-Time Task Management: Top Takeaways, March 2021 Employment Law and Regulations Update, Ensuring Omnichannel Excellence in a Post-Pandemic World, Second Annual International Branch Banking Employee Survey, Meeting Retail Customers Safety Needs During Another Disruptive Year, Improving the Retail Customer Experience with Appointment Booking. Non-exempt Belk associates must ensure that all time worked for Belk is recorded and paid, including when work is performed using personal electronic devices. o Advanced Analytics & Reporting, See how Shoe Sensation enabled visibility and provided managers with task insights. The current labor shortage may be a difficult challenge to manage, but it doesnt have to break your labor operations. As a result, theres been a shift to more agile approaches that use internal crowd sourcing to provide real-time data and up-to-the-minute insights, so that your labor model is always accurate. Many retailers are looking for ways to update their scheduling processes to ensure theyre driving revenue and adding to the bottom line. In this webinar recap, check out how Shoe Sensation is using real-time task management solutions to not only simplify everyday processes, but also implement operational changes in response to COVID-19. In this months article, weve included notable changes in United States regulations from April 2020 onward. This app is useful for scheduling and only that, and the layout is a disaster. Whether its the challenges that come with having an irregular schedule or the high turnover that comes from those challenges, store associates struggle when faced with inconvenient and ineffective schedules. Read this recap of the IHL Group/Reflexis webinar, and learn how real-time store operations solutions give retailers the agility they need to communicate effectively and ensure that holiday shoppers are safe in stores. Since the update the clock has quit working. Solutions Discussed: We gave the associate a name, Susan. With retail store execution solutions, you can create the efficient store auditing processes you need to empower the next generation of retail stores. This guide provides actionable steps you can take to ensure compliance with predictive scheduling regulations across the network, using workforce management to optimize your labor operations and ensure compliance. Solutions discussed: Welcome back to the Reflexis Employment Law and Regulations Update! Brick-and-mortar retailers are looking at strategies to make their Black Friday promotions stand out without burning out sales staff too early or giving in to holiday fatigue, by simplifying work for associates and balancing the added workload. o Q-Walk, Hear how QuickChek aligned store labor with customer traffic, improved customer service, and reduced store manager time spent on scheduling. Audit or inspection questionnaires can help you verify that emergency measures for customer and employee safety are executed correctly and consistently. A majority of customers have come to expect a good, seamless experience across all channels. ESS gives Belk Associates the ability to view and manage their schedules in the palm of their hands. With the growing power of the internet and its enormous effect on how data is used, there comes a need for new regulation. For retailers that havent adopted mobile technologies for their associates, its time to rethink overall strategy. Despite recent challenges, branches and branch employees can have an incredible impact on the retail banks success. As banks reshape and restructure their distribution networks for their customers, upgrading and streamlining workforce management and productivity for the branch becomes a key element in a successful branch transformation strategy. If you would like to learn more, please see our full Privacy Policy here http://www.reflexisinc.com/privacy-policy/. For a typical retailer, labor costs average 10-20 percent of revenues. Simplifying store execution and optimizing labor is essential to streamlining store operations and addressing the challenges that convenience store retailers are facing today.
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