Options are available which allow you to pay by weekly, fortnightly or 4 weekly instalments. Please visit the Household Waste Recycling Centre page for opening times. When payment has been made for the garden waste service, you will receive one sticker for each bin you have paid for. If you move to another address in the Boston Borough area, you can take your brown bin(s) with you. Also you can choose to pay over 12 months instead of the statutory 10. For example: If you are unhappy with the way you have been charged or do not feel you have received a satisfactory answer to a previous enquiry, you should write to us with all the relevant details, so we have the opportunity to reconsider the case. It no longer goes to environmentally-unfriendly landfill but to the Energy from Waste Plant in North Hykeham to generate electricity. Our website uses necessary cookies to assist with your use and navigation of the site. No, there is a strict ban on garden waste in the green bin. The budget report had been taken through the Corporate and Community Committee on the 17 th January . At our discretion we will replace your bin free of charge for only one occasion. . If you die during the period you have paid for the service, then a refund for the annual service charge will be made to your estate, or to an individual who has been granted probate. Boston Borough Council will not buy brown bins back from customers. Our website uses necessary cookies to assist with your use and navigation of the site. It is not an acceptable alternative and we will take enforcement action against anyone caught doing it. Missed collections can be reported by completing our online form or by calling 01429523333. Moving outside of Stafford Borough - no refund will be available for any subscription that has been paid for that calendar year. Once you have signed up to our service, you will automatically be entered into the prize draw. If you wish to query your council tax bill or ask for advice about your council tax charge, please contact our Revenues and Benefits staff. 34 for an additional bin. The bin lifts fitted to our vehicles automatically detect any waste left over in the bin after it has been tipped. A sticker is required to show our crews that you have purchased the service, our crews will not collect any brown bins which do not display a valid sticker. Please tell us your new address using our online form below. Please note: Brown garden waste bins will continue to be emptied until Friday 27th November 2020 and then collections will stop for the winter period. Here you can pay online for some council services including: Before using this service please ensure that you have your account or invoice reference to hand along with your correct payment amount. Customers who make a one-off card payment online up until 30/04/2023 will be entered into a prize draw where the offer of a free service to the value of 45 will be given. You may make a variety of payments using this secure site with most major credit or debit cards. The contract is with you as the purchase of the service. On these occasions, we will ask you to free up the waste to make sure it is all loose and then present the bin at your next collection. TS24 8AY, Powered by Jadu ContinuumHandcrafted by Spacecraft, Household Waste Recycling Centre | Household Waste Recycling Centre | Hartlepool Borough Council. Green-fingered residents pay 30 a year to have their bins collected and in order for refuse collectors to identify those who have paid they are issued with stickers to place on the bins. Most local authoritieshave already brought in charges for garden waste collections and there is no evidence of an increase in fly tipping. No, but you can transfer your subscription to your new property. Our crews will not attempt to free up waste stuck in the bin. This information is needed to ensure your bin is serviced and our crews return your bin to the right property. Those who are able to return the stickers please do so, if you are unable to do this please destroy the extra stickers. Our website uses necessary cookies to assist with your use and navigation of the site. Collections will then resume on Monday 22nd February until Wednesday 31st March 2021 for the 2020/21 season. Boston Council's garden waste collection service will be open to sign up for from the beginning of February. The charge for collection remains at 45 to empty a single bin, the same as last year, and there is a one-off charge of 25 per bin for new customers and those who want an extra one. To be eligible to receive all 8 collections you will need to have subscribed to this service prior to the date of your areas first collection. For information about missed bins, bulky waste, garden waste, and to request a new bin, visit: Boston Borough Council; East Lindsey District Council; City of Lincoln Council; North Kesteven . Email Us - info@boston.gov.uk. If you wish to make a complaint about the service, you should contact us via email at gardenwaste@boston.gov.uk or via telephone on 01205 314200 or by completing the online form by visiting www.boston.gov.uk/complaints. If you decide to purchase the service part way through the year, the cost will still be 45 for the collection of one bin and 20 for each addition bin, with payment being due again the following February. For those customers concerned about stickers being passed on to non-subscribers, our in-cab systems will show the correct amount of services for each property and we have a log of those customers that have received extra service stickers.. You can also register here, by calling (01429) 523333 or by calling into the Civic Centre. As part of this process, we have had to temporarily suspend the direct debit system. Lincolnshire County Council is charged by the end processor for each tonne of garden waste tipped, this is referred to as a gate fee. Borough and Parish Elections are to take place across the Borough of Boston on Thursday 4 May 2023. We also recommend you report the theft to Lincolnshire Police on 101. You will also be charged a subscription service price per bin of 20 for any additional bins. No mention of future charges for the emptying service!! For 2023, we will collect your garden waste on alternate weeks, either on your green bin week or recycling bin week, between week commencing 03 April 2023 and week commencing 24 November 2023.Your garden waste collection will then resume 19 February 2024 until 31 . Capita Pay360 are now sending email receipts from a different address. When you sign up for the service you will be informed of your collection day. Wheeled bins subscribers will receive a new sticker with a unique reference number that will replace the old one whilst residents using sacks will not receive stickers this year. No refund will be given. If the bin is damaged through neglect or misuse, e.g. At that time, we asked for a one-off payment to cover the cost of purchasing a brown bin. Use this form to pay your brown bin collection charge. Wastes not accepted for collection in your brown bin(s) include food waste, animal waste, soil (including large quantities of soil attached to plant roots), household waste and bricks/rubble. Bins collections are managed by your district, borough or city council. Sign up and pay via a one-off online card payment. The Lincolnshire EfW plant was fully operational from March 2014 and treats up to 190,000 tonnes of residual waste, diverting it from landfill and exporting 105,000 MWh of electricity in the process. They cost 42 to buy. These optional cookies won't be set unless you enable them. We may choose to check the vehicles on-board CCTV system to identify what went wrong. At 40, the North Kesteven Garden Waste Collection Service continues to be good value for money. If your bin(s) is not presented by 5.30am, then our crews will record this on their in- cab terminals as 'not out'. If a green bin is found to contain garden waste, it will be rejected and will not be emptied. Anyone found to be fraudulently abusing the garden waste service will be removed from the service and their bin/s removed from their property. The garden waste must not be placed in plastic bags or any other sort of packaging as this affects the composting process and reduces the quality of the compost. The bin will need to be placed outside of the property of the householder who has subscribed to the service. Whilst we will endeavour to collect all unwanted brown bins within a reasonable time, this will be dictated by the number of requests that we receive, and we may be required to temporarily suspend the brown bin removal booking system, depending on demand. As published by Boston Borough Council itself, "In 2012 we introduced a separate kerbside collection service for garden waste to reduce the amount of waste being taken to landfill. Your sticker has a blank section in the middle for your address; on here you should write in permanent marker pen, your house number / house name, street name and postcode. Garden waste must not be bagged, it should be placed loosely into your brown bin. The Council will randomly select 10 customers and oneof those 10 customers will also receive a 'Lincolnshire Hamper' up to the value of 45. If you sign up online this year by Sunday 30th April 2023 then you could be in with a chance of winning the years' service for FREE! Please contact us on 01429 523333 to inform us of your new address. Our website uses necessary cookies to assist with your use and navigation of the site. You can do this online by visiting or by calling us on 01205 314200. Car parking season tickets. The compost produced from your garden waste is sold by the end processor and has a variety of uses in the horticultural and agricultural sectors. If your bin is damaged, email us to report it at gardenwaste@boston.gov.uk or contact us on 01205 314200. This is due to a system fault that has now been corrected. Any bins damaged during the collection process may be replaced free of charge. You will then need to pay an annual collection charge. Collection charge. We will ask the householder to remove the garden waste and dispose of it properly and then represent the bin for collection on the next scheduled collection. Fly-tipping is illegal and makes our Borough look unsightly. Only authorised personnel may access this information. Here, weanswer somecommonlyasked questions about the new Garden Waste Subscription Service. No, all bins are of the standard size (240ltr) and the cost is fixed. Your bin will be collected if presented on your next scheduled collection. We'd also like to set optional analytics cookies to enable us to analyseuse of our products and services using Google Analytics in order to help us improve it. You willreceive a written response, giving you the decision made and the reasons for that decision. Bidding Prospectus and Expression of interest now available. Capita Software Services' online payment management solutions are independently and rigorously security assessed, and are certified by Visa and MasterCard as a Payment Card Industry Data Security Standard (PCI DSS) Level 1 payment processor. If you're moving address you should take your garden waste bin with you. Regardless of the above, you decided that in April 2016 you would put a yearly 30 charge in place for residents to have their garden waste brown bins emptied. Please note: All bins need to be presented for collection by 5.30am on your collection day Winners will be announced shortly after this date. We understand it makes sense for people to share a bin especially if both parties do not generate much garden waste. Garden waste can still be taken to theHousehold Waste Recycling Centre (HWRC) in Burn Road for free. Your payment card details are directly processed by the Payment Management Division of Capita Software Services, a leading provider of secure online payments services to local government, and are not collected nor accessible by the Council. Collections may be suspended, such as in severe weather, without notice or compensation. Our collection crews are instructed to only collect brown bins which display a valid garden waste sticker. Ferez-vous la mme chose. Yes, we are not able to empty bins which have not been supplied by us. Sundry debtors invoices. We may check in-cab technology and CCTV to verify a bin has been missed. If you paid by debit or credit card last year, you can choose to pay by direct debit this year and your next payment will then be taken in April the following year. If you suspect any fraudulent activity please report it to the council on 01429 523333. Boston Borough Council will operate as normal during May's Bank Holiday bonanzas. Direct Debit is simple, convenient and a secure way to pay. [793KB] On Thursday, I received another three bin stickers and another three times eight double sides of printed information. Updates to your garden waste service will be publicised on the Boston Borough Council website, social media and the local press. You will need your Council Tax account reference number when you call. But there are incidents of people receiving up to 12 copies of the stickers. We reserve the right to cancel collections due to circumstances beyond our control e.g. You can compost your garden waste or take it to Household Recycling Centre on Burn Road free of charge. Our opening times are changing from Monday 1 May. What a waste of money also.. Should BBC decide to not scrap the yearly payment and assume that residents will discard of their own garden waste accordingly at the local landfill site, and consider the consequences that this will -, *increase the amount of waste going to landfill, *increase the chances of unwanted vermin, i.e Rats, Mice etc, You have failed to take into account all your residents views in regards to this yearly charge, including the consequences of not having bins emptied, which includes as follows -, *residents told at time of bin purchase that it was a "one off payment", *whether they agree or disagree with the new yearly 30 charge, *can they afford to pay the yearly charge, *residents who cannot pay for whatever reason are now left with unusable bins, which the council refuses at this time to refund, *are all residents able to discard of their garden waste themselves at the local landfill site.