If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. A bad power cable is not a common cause of a computer not receiving power, but it does happen and is very easy to test. Perform a hard reset. A new CMOS battery will cost you well under $10, and you can pick one up just about anywhere that sells batteries. I confirmed the charger wasn't the issue and I know the battery is good but I had no lights, fans or any noises If you know anything else it would help. Repairs 4k, 8k corrupted, broken, or unplayable video files. If your PC stalls during startup, you likely have a software issue. Batch convert video/audio files between 1000+ formats at lightning speed. They always are here to serve you. If you try to turn on your laptop and hear a sequence of beeps or see a series of keyboard keys flashing (usually, the Scroll Lock, Caps Lock, and Num Lock), the system's self-test (commonly called the POST) has failed. This used to be an easy process in Windows 7, because all you had to do was press F8 as you booted up. Here are some troubleshooting steps to take that can help narrow down the issue. In this post, we will show you this situation on Dell laptops. We highly recommend that you test your computer with a Power On Self Test card to confirm that the motherboard is the cause of your computer not turning on at all. If you suspect there's a problem with your hard drive, turn your laptop off immediately and don't repeatedly try to restart it, because continuing to use a damaged hard drive can make it more difficult to recover data from it later. Connect another device on the wall outlet to verify if the wall outlet is working correctly. Then keep both of them aside for a minute. How to fix Dell Laptop Wont Turn On. His articles have been published on FindTheBest.com, where he was a daily writer in the smartphones and tablets section. MiniTool reseller program is aimed at businesses or individual that want to directly sell MiniTool products to their customers. If your Dell computer does not turn on or boot into the operating system, it is recommended that you first perform a hard reset. As long as the drive is still workinga big "if"you can at least copy your files onto an external drive for safekeeping before you reinstall Windows or send the PC in for repairs. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. The adapter works properly in charging the battery as well. If these wires aren't securely connected or aren't connected at all, this is probably the cause of your computer not turning on. MiniTool PDF Editor brings swift experience when you convert, merge, split, compress, extract, and annotate PDF files. Here are some recommended articles related to this topic that might be of interest to you. After a few seconds, you should see the BIOS boot screen. Hard drive-related error messages such as 'No Boot Device,' 'No Bootable Device,' or 'Boot Device Not Found,' or 'No bootable devices were found.'. If you press the power button and no lights come on and you hear no sound (not even the laptop's cooling fan), it's more likely than not that the power supply has failed. Power off the laptop. I have a similar problem with my Latitude E7250 (i5-5300U). 1. Chances are, though, you'll have toboot into Safe Mode to fix the problem. MiniTool Affiliate Program provides channel owners an efficient and absolutely free way to promote MiniTool Products to their subscribers & readers and earn up to 70% commissions. The display is blank or black, the computer does not start, and there is no indication of turn on the computer. Make sure all cooling vents are clear. To be specific, detailed symptoms are: How to troubleshoot the problem? Power issues may be caused due to faulty ac adapter or charger, faulty battery, frayed or damaged power cable, faulty power button, or a system board failure. If you do not find any problems with the power supply, battery or overheating, a faulty internal component may be causing the issue -- a broken or damaged motherboard, for example, or damaged charging circuits, a faulty video card, RAM or software problems. Emmett Roberts. LEDs blink (usually in a pattern or amber in color). For optimal performance, use the original AC adapter that came with the Dell laptop. Unplug it from the printer, remove USB flash drives and so on in other words, the laptop shouldn't be connected to anything. M-BIST is an integrated diagnostic tool that helps identify computer board-embedded controller (EC) failures. The battery light indicator didn't work and I opened up the computer and tried disconnecting the battery. When you press the power button, the Dell computer does not turn on. Aside from straightening a bent pin or cleaning out some dirt, you'll probably need to seek the services of a professional computer repair service to correct any major problems you see here. How to Fix a Computer That Turns On and Then Off, How to Fix It When Your Laptop Won't Turn On, How to Check for Disconnected Computer Power Cable Connections, How to Troubleshoot and Fix a DLL Issue Caused by a Hardware Problem, How to Replace the Memory (RAM) in Your Windows Computer, How to Fix Stopping, Freezing, and Reboot Issues During the POST, How To Fix Windows 11 Black Screen Issues. Yes, it's perfectly fine to run your portable computer without the battery installed. What to do when your PC doesn't seem to turn on. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. See a Detailed Guide, How to Start/Boot Windows 11 in Safe Mode? Windows blue screen or STOP (Crash Screen) error messages. If it starts OK, allow it to boot all the way to the Windows desktop, wait for the HDD activity to settle a bit, then shutdown the laptop in the normal manner. Its annoying, but Windows does offer the option toroll back to the previous version, even if you cant get into Windows itself. Using a piece of professional PC backup software is recommendable. You can find replacement power supplies online, at electronics retailers or by calling your computer's manufacturer. Remove malware from your Dell laptop. Learn how the long-coming and inevitable shift to electric impacts you. Press and hold the Power Button of the Laptop Now release the power button and check if the laptop has turned on. Free download YouTube 4k videos/playlists/subtitles and extract audios from YouTube. As you can disconnect your power cable and can remove the battery from the laptop. You may unsubscribe from the newsletters at any time. And then the laptop turned off. Reinstalling Windows is a solution to fix Dell laptop not booting up (as mentioned above) but you should know this operation erases your data. Be sure you've exhausted all of the other troubleshooting advice I've given above before replacing your motherboard. North America, Canada, Unit 170 - 422, Richards Street, Vancouver, British Columbia, V6B 2Z4, Asia, Hong Kong, Suite 820,8/F., Ocean Centre, Harbour City, 5 Canton Road, Tsim Sha Tsui, Kowloon. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. Try uninstalling the latest Quality Update, or Feature Update. Are you using a Dell laptop like Inspiron 15 but find it is not turning on? Get the Latest Tech News Delivered Every Day. Turn off the laptop and unplug the AC adapter and any other accessory components. If an error is identified, the battery status LED turns amber. Complete data recovery solution with no compromise. Once you've ruled out a faulty power supply, check the power connector on the laptop itself. Remove the charger (if connected) and the battery from the laptop. Just search for Dell Inspiron 1564 DC-In jack part to get results. If you see an error code on your screen during startup, check our list of common computer error codes to identify the problem. If you regularly keep it plugged in, but it has wiggled loose, and now the battery is empty, your computer may not be getting power for this reason. If it starts OK, allow it to boot all the way to the Windows desktop, wait for the HDD activity to settle a bit, then shutdown the laptop in the normal manner. Alternatively, you cancreate a Windows installation drive(Opens in a new window)using another PC and boot from that directly, choosing your language and selecting Repair Your Computer when given the option. He is also a systems administrator for an IT firm in Texas serving small businesses. Learn how to identify the symptoms ofpower, POST, video, or boot-related problem on your Dell desktop. Here are some troubleshooting steps to take when your computer fails to boot correctly. Verify that the power supply voltage switch is correctly set if you're on a desktop. If not, check if repeating the above steps for 25 or 40 seconds resolves the issue. If your laptop powers on but then freezes after the Dell logo screen or crashes while trying to boot to Windows, software might be at fault. Look at both hardware damage and software issues. The residual power in the computer may cause the laptop not to turn on. If you notice damage, contact Dell Technical Support for repair options. This post will walk you through some solutions to fix laptop black screen issue in Windows 11/10/8/7. A laptop that isn't venting correctly could have a faulty fan that needs to replaced. Look at both hardware damage and software issues. Connect the AC adapter to your Dell PC and check whether the LED is on. Press and hold the power button for 15-20 seconds to drain residual power. If the laptop is turning on without the docking station, see the docking station manufacturer's website to troubleshoot the issue with the docking station. IBM ThinkPad Troubleshooting: Blank Screens. This appears to be a issue affecting many of your customers. If it starts OK, allow it to boot all the way to the Windows desktop, wait for the HDD activity to settle a bit, then check the charge status of the battery. Did wemiss a troubleshooting step that helped you (or might help someone else) fix a computer that's not showing any sign of power? Make sure the power switch on the back of your power supply is flipped on, and if the outlet is connected to a light switch, make sure that switch is turned on too. Perform a "lamp test" to verify power is being provided from the wall. If your monitor doesn't turn on, you should look at a few things. A laptop is stuck at the Dell logo during POST. If your computer turns on and you see thePOST screen(Opens in a new window)but can't boot into Windows, certain settings may be causing a problem. If your Dell laptop is not able to turn on, follow the troubleshooting steps to help you resolve power issues. Use a minimal set of drivers and startup programs to start Windows to eliminate software conflicts. If Dell Inspiron 15 wont turn on or other series are not booting up, you can choose to reset the operating system to factory settings. It features file & folder backup and recovery, system/partition/disk backup and recovery. Here are seven of the best ways to troubleshoot a Dell laptop that won't turn on. Visit Dell's support page and search for your laptop model for more specific guidance. Replace the CMOS battery, especially if your computer is more than a few years old or has spent a lot of time turned off or with the main battery removed. Plug the Dell laptop into its charger and hold the laptop's power button for 60 seconds. Besides, file sync and disk cloning are also supported. MiniTool Partition Wizard optimizes hard disks and SSDs with a comprehensive set of operations. How to Start/Boot Windows 11 in Safe Mode? If the battery is removable (though most recent Dell laptops have an integrated battery that can't be removed), remove it. Follow These Methods to Easily Fix It, Quickly Solve Your PC Ran into a Problem and Needs to Restart, How Do I Solve Windows 10 Booting to a Black Screen with Ease, How to Update BIOS Windows 10 HP? If the laptop won't turn on after you've reinstalled the battery, you likely have a faulty battery and need to replace it with a new one. Duration: 00:37Closed captions: English only. On the other hand, if you have any ideas or have any questions during using MiniTool ShadowMaker, dont hesitate to tell us by sending an email to [emailprotected] or leaving a comment below. If there is no error, the battery status LED remains off. To run it, press the power button and press F12 repeatedly when the Dell logo appears. If you don't see any physical damage, look at the drivers controlling the fan or even BIOS settings. Jerrick Leger is a CompTIA-certified IT Specialist with more than 10 years' experience in technical support and IT fields. When it has completely shutdown, switch off and disconnect the charger from the laptop. If the machine isn't turning on at allno fans are running, no lights are blinking, and nothing appears on screenyou probably have a power issue. Unplug your computer and plug it directly. Plug in the charger: Once you've connected the laptop to a power source, plug in the charger. Check to see if your motherboard has an onboard power button. You can also disable software that runs at startup to see if there's a conflict preventing your computer from booting properly. Power cycle your Dell laptop. From there, you can head intoUtilities > Securityand run a virus scan withESETand a malware scan withMalwarebytes. It will take a few minutes for the test to complete, and make a note of any issues that the test identifies. Laptops are not always running properly and you probably encounter many issues one common is a laptop is not turning on. To be sure that the issue is not caused by this simple factor, you have to power off the machine and plug it directly into a wall socket. Universal USB docking stations do not provide power to the laptop. Try the following methods now. Disconnect the AC adapter or power cable from the computer, and remove the battery (for Dell laptops with removable battery). Either of these methods should eventually get you to the Choose an Option screen, where you can clickTroubleshoot > Advanced Options > Startup Settingsand reboot the computer. Remove the main battery in the laptop or tablet and try using AC power only. If your Dell computer can turn on but is unable to boot into Windows, If your Dell computer is not able to turn on, follow the, If the Dell computer cannot boot into Windows, run the preboot diagnostic test.
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