Please note that you need to contact us to initiate the returning process. These chemicals include, but are not limited to, Liquid Silver Polish, Pools, Hot Tubs, and Spas. Too many things should not be loaded into the bag as this may alter the shape of the bag or even crack it. 2. We also ensure all reviews are published without moderation. Oxidized silver is easily damaged. Hope to hear from you soon. They are asking me for an additional 5!!!! Many of our items are made-to-order, so we don't keep these items in stock. Once confirmed, the refund will be credited back to the original payment method within 10-15 days (the processing time depends on your payment method and bank). Please note: You are qualified to get a full refund if your items are defective, damaged or mis-shipped. CANCELLATION POLICY All absolutely perfect and precisely as advertised. My way of saying THANK YOU. 4. DON'T BUY FROM HERE THEY DO NOT RESPOND NOT EVEN WHEN YOU TRY TO CALL. We do not offer an exchange service for any products at this time. I used their program for trying on 3 dresses. 2. Date of experience: 28 April 2023. To help us solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? 2. Once the tailoring process has begun, there will be Labor Costs and Material Costs, with this in mind, please refer to our cancellation policy below: I like the quality of the dresses. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Select the reason and add photos for the return. My beautiful dress for the best day of my life (so far). Which it doesn't give you any other options. 3. Also, the picture doesn't show the beading on sash very well. View the, Yes. We have ordered 3 gowns from JJ's; two for pageants and one for Prom. We are sorry to hear that you are not happy with the shopping experience with us. Company: TOP BRIDAL PTE. I don't know what changed as they were adamant since they said the dress was made according to their size charts, it was out of the question to request a refund, for any reason. Well fill out all the necessary court forms, generate any legal document you need, get it notarized remotely, and fax it to any recipient of your choice. What should I do if I forget my password? 4. Review that everything is correct and click "Checkout". Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition. From ordering try-ons to returns to my final order, everything went easy and smooth. (Optional) Include a photo to illustrate your review of JJ's House's free returns & exchanges, Based on our records, JJ's House does not currently offer free shipping policies. This review was chosen algorithmically as the most valued customer feedback. JJsHouse.com holds no responsibility for missing packages or damaged products caused by theshipping carrier. All the return item(s) will go through inspections. Yes, color swatches are just $2 each. It paid off! Leather handbags should be cleaned using a specialized leather detergent with a soft cloth to avoid scratching the material. View the, Yes. If you insist on returning such items, please submit your request to our customer service team by following instructions: 1. You can follow the steps below to process your return: Find the order that you want to return on the "My Orders" page. No returns and no exchanges for face masks items. Do not waste your money here just look elsewhere. I recommend JJ House to anyone looking for quality evening gowns at the most affordable prices. View the, Yes. AVOID! Then click "NEXT". Moderate content, respond to reviews, and promote offers. The handbag should instead be stored in an open basket. It smushed in the middle of the bust and the pleats are weird. Jjshouse Return Center Phone Number | Contact Information Finder 2. Material Procurement: After checking the fabric quality from several suppliers, JJsHouse.com.au selects the most delicate fabric for customers. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. Prior to pricing or discounts used when the original order was placed will not be honored for a new order. Submit a return request at Contact Us to Customer Service within 14 days upon receiving your order.Please include an explanation and photographs stating the reason for your return. We cannot process the return of any faulty item. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order. JJ's House Review 2023: Is Legit or a Scam? - Top Reviews Site JJsHouse.com.au uses solid and exquisite threads only to make comfortable dresses. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount. To clean part of the handbags (except handbags made from silk and satin), you may use a toothbrush combined with mild soap. We take your security very seriously, therefore your details are safe with us. When the bag is not in use, a tissue paper should be stuffed into it so as to maintain its shape and prevent influx of dust. Paid by PayPal. If your item arrives damaged or defective, please request a return in My Orders or Contact Us directly for assistance with processing your return. They make it clear that if you get the measurements wrong then that is on you and there is nothing they can or will do - that is totally fair enough. Feel free to use the picture if you want. If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you. Yes, JJ's House does offer free returns & exchanges. 3. We always recommend ordering Swatches (free shipping) beforehand so you can see the true color quality of each fabric in person. Your satisfaction is of utmost importance to us. Slight color aberrationmay not mean that the dressis defective or mis-shipped. Contact our Customer Serviceto initiate the return process within 14 days upon receiving your item(s). You can use them to: We have helped over 300,000 people with their problems. If your country is not on the list, "Self-Sending" would be the only option. We reserve the right not to accept the returns without prior approval from our Customer Service. The standard shipping takes 5-8 days. JJ's House Reviews | Read Customer Service Reviews of jjshouse.com To return, please attach pictures showing the issue. Because all items are made-to-order, we do not have ready-made dresses or products that can be shipped in exchange for your returned items. Read More Business Details. RETURN POLICY - JJsHouse.co.uk However we placed and order for 3 dresses 2 are perfect and look stunning the on the 3rd they have totally messed up the sizing and have made it 2 inches too big in the waist, even their own photos show this.They have made serval offers of x% refund but in no way enough to cover the cost of actually having the dress sorted, so we are left running around trying to find a seamstress and will be significantly out of pocket - all they seam to care about now is their margin and not the fact that they have really messed up and are making this even more stressful! I didn't have time for alterations. Enter your Order Number and Email Address to see your order details. I bought this from jjshouse, i like it very much:). They take anywhere from 2-10 business days to arrive. The vendors return policy differs slightly for each type of item or the items condition: You cannot return or exchange the following JJs House items: Before returning the item to JJs House, you should get in touch with the companys representatives as it doesnt accept returns without prior knowledge. Does JJ's House offer a money-back guarantee? 1. RETURN POLICY - JJsHouse.com Take your package to the local post office. Please contact us for additional instructions. How the JJs House Return Policy Works, and How To Return an Item With DoNotPays Help. We will change it within 24 hours. Just plain mad. Well worth the money! 3. Well also show you how you can send a return request letter in a matter of minutes with DoNotPays assistance! EXCHANGE POLICY Leather is particularly vulnerable since overexposure to sunlight makes the leather brittle and stiff. I attached some pics to see it! While we can no longer make any changes to your address, if your package is being shipped, you will need to contact the carrier to request changes of delivery. All of our dresses are made to order, whether you ordered a standard or custom size, both require tailoring time. We can change email address for you. 8. You may need to Contact US to initiate the return process within 14 days upon receiving your items. We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely. All Final Sale items are not returnable or exchangeable. I would have thought that everything is covered. Add a Photo Note: Please only provide JPG/PNG/GIF/BMP files.Individual photo size cannot exceed 2MB. - Orders cancelled within 24 hours of payment confirmation will be eligible for a full refund. no returns. 2. Please keep in mind that all dresses are uniquely made to order to keep costs low for our customers. Color consistency is of the utmost importance of course. - Once your order has been shipped, it can no longer be cancelled. 4. JJs House will issue a full refund including shipping for any damaged, defective, or mis-shipped items as long as we are notified within 14 days of delivery to you. Please send your item(s) using local post within 7 days from receiving the return form. A rip off! Then received a delivered notification a fair few days later and nothing was delivered, I was home all day. Contact our Customer Service to initiate the return process within 14 days upon receiving your item(s). The following should be observed when cleaning the handbags. I was VERY skeptical about mail ordering a wedding dress and read the reviews before ordering. Please enter the verification code on the picture: *. JJsHouse - no returns accepted 44 Resolved JJsHouse - I got conned out of over a $100 11 JJsHouse - don't buy from this scam site 2 JJsHouse - wouldn't return clothing 15 JJsHouse - terrible dress 3 JJsHouse - bait and switch. Correct measurements are the prerequisites of getting a perfect fitting dress. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. You will need to return unwanted items (if eligible per the return policy), and then place a new order for the replacement items. How good is their customer service for returns? 7. How can one enhance the durability of the handbags?1. The front shirt part of the dress has some weird gathering that sticks out in front. Please include an explanation and photographs stating the reason for your return. Jjshouse return center phone number frost24time.com 888.282.6060 For the best service and selection, please order your replacement items online or in the U.S., call 1.888.282.6060, or in Canada, call 1.877.794.5304 for assistance. JJsHouse - wedding dress unsuitable/no return policy JJsHouse - No response to my returning 2 dresses Founded in 2010, JJsHouse is the global leading online retailer for wedding gowns, special event dresses, wedding party dresses, and accessories. The basket should be kept off the floor to avoid pets like dogs and cats from sleeping in them. Items all individually wrapped. I have ordered a customised dress and they have been amazing with emails regularly and just confirming about measurements, will definitely be ordering from this company again and definitely recommending jj house to all my friends and family, I have had an excellent experience. So sorry to hear that you received a different colour dress. The custom-made option ensures fitness, and you can definitely order confidently. BBB File Opened: 10/17/2019. JJ's House Reviews - Dallas, TX - 1404 Reviews - WeddingWire Please keep the tracking number safe. We also appreciate your honest feedback about your experience. Quality and service make Jj House a great company to rely on. That was the first red flag. Website is user friendly, the reviews on each gown were helpful in making our decision. Your understanding is highly appreciated. Go to the item page. To initiate a return request, you must go to your order page first. As of April 14, 2022, JJ's House does offer order tracking support. If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help. All You Need To Know About the Jet Return Policy. If you are returning or exchanging dresses or accessories, please make sure they are in their original conditions - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached. Please Contact Us with your new email address. If you need any further assistance, please contact us. First it tell you to write why you are returning it but when you hit submit after you write your explanation. If you've already placed an order, your estimated delivery date is in your Order Confirmation email. - Once your order has been shipped, it can no longer be cancelled. Select the item(s) that you want to return. The company will process the refund once it receives the returned package. 3. 4. . One should never leave the handbag unattended irrespective of where one is. What Everyone Should Know About the Walmart Return Policy, Don't Let the Costco Return Policy Give You a Hard TimeDoNotPay Can Help, All You Wanted To Know About the Ulta Return Policy, Everything You Have Ever Wanted To Know About the Nordstrom Return Policy. Precaution should be taken to use any detergent to clean the handbags. If you're a registered customer, sign in first. JJsHouse.com Reviews - Read 236 Genuine Customer Reviews | jjshouse.com Packing / Delivering: Every dress of JJsHouse.com.au is packed well in the package separately, avoiding products being scratched or ripped. With over 12 years of experience designing and manufacturing dresses, we provide the finest quality materials and impeccable detailing at the lowest cost. Find the name of the item you want to refund in the Purchases list and click it. By continuing to use our site, you agree to our, Try 2, get 1 free - At-Home Try On Dresses. To ensure that your dress will fit you perfectly, our tailors have reserved additional fabric in the seams to allow minor modifications. Please be sure to read all emails from us carefully. They should be kept out of direct sunlight, which may de-shape the bags. Once you place an order, it will take us some time to either process or make the requested items before the order ships out to you. As all of our dresses are hand-sewn and customized, the finished gown may vary by approximately one inch in either direction of the specified measurements. If youre dealing with anyone else whos difficultbe it a creepy stalker, neighbor, coworker, or email or text spammeryou can count on us to safeguard you. Submit a return request at Contact Us to Customer Service within 14 days upon receiving your order.Please include an explanation and photographs stating the reason for your return. Click hereand fill out your order number and the email used to place the order (where you have received emails related to your order) to pull up your order page. Reply from JJ's House A day ago Thank you for your review. As of April 14, 2022, JJ's House does allow modification & cancellation policies. Please use a safe and reliable delivery service to return the package to ensure the package will reach us. For these reasons, we encourage you to order a Swatch (free shipping) to help you decide. FOR ALL CUSTOM SIZE DRESSES: Box the item(s) up, remember to print the Return Form and put it in the return package. When we receive the returned package, the item(s) will be inspected to ensure it is in the original condition and has the issues stated in the return request. If there is no order under your account, we suggest you to register a new account on our website with your email address first and send us an email. You can also choose to chat now or email us. Become a verified brand rep for JJ's House and amplify your brand's voice on Knoji. 4. Upon arrival of your package, it is suggested that you check the dress to make sure it has been made in accordance withyour order specifications. Your satisfaction is utmost important to us and this is absolutely our work power. For more information regarding Try-On dress returns, please see our At-Home Try-On Program. What if I need to change my shipping address? I ordered on 9/26/29 and didn't receive it until about 10pm on October 14th. It is a very special case that you need to pay customs duty, but don't worry, we care about your shopping experience and have sent you an email with the solution.By the way, we recommend that you contact our customer service department via service@jjshouse.com if you need help, because they will help you faster.Thank you for your time and understanding. Orders will be eligible for refunds when it is defective or there is another mistake made by JJsHouse.com. It was a brilliant experience and you earn points if you download the app to get money off your purchases. For more detailed refund time instructions, please check the "Refund Details" section of this article. Delivery times are between 3-6 days to all major destinations. We won't take back the points, which you get for placing the order. The return form must be included in your return package. JJ's House review at a glance Website: jjshouse.com A China based online store founded in 2007 Online store specializing in women dresses, shoes, and accessories for special occasions such as weddings, proms, and more Supports both standard sizes and custom sized product Custom-sized dresses comes at a cost of $20 So gorgeous we treated it like a wedding dress the whole time. Products are exposed to corrosive substances or chemicals. 18cm) below natural waist. Then, all the dresses will be cut from the same bolt of fabric to make sure they come in the exact same color. To clean off the dust, a soft bristle brush can be employed. Upon the arrival of your package, it is suggested that you check and make sure the item has been made in accordance withyour order specifications. Youre not alone in your fight for justice! Orders (swatches, accessories, fabric, etc.) Please try on your dress as soon as possible without altering,washing the dress, or removing the tag. This shipping method is the fastest available. We are sorry to hear that you are not happy with the shopping experience with us. I did have an off the rack backup plan and figured I could risk it at such a good price. Thank you. Color Errors:If the color of the item received is not what was ordered, you are qualified to get a full refund. Please see below the payment methods we accept: We will reply you within 24hrs in working days. Always choosing the best shipper to make the delivery, JJsHouse.com.au garantees all the customers will receive their dresses in good manner. Log into your JJs House account and click hereto go to your orders page. The process time is 8-11 daysfor Wedding Party, Special Occasion & Celebrity Dresses, and 11-13 days for Wedding Dresses. What is the best way to choose my size? Bulk orders with multiple sizes/variations of items of the same type. Shopping tip: JJ's House also offers coupons and promo codes . How long is JJ's House's return window? Click where it reads "Return Request", then youll go to the page where you can submit your return request: 1. I am extremely happy and will definitely use JJs again and can highly recommend. Dear customer, Thank you for your positive comment and feedback. This will surely increase the credibility of your complaint. If you're a new customer, checkout as guest now. Thank you for your feedback.Your satisfaction is important for us.We have sent you the email for more information for the investigation. JJ's House - YouTube Hope we can serve you again in the future and make you a happier customer. Before the claim is resolved, please keep all products in their original packages. On the last page, you can download the PDF file which contains your return label (if you choose "JJsHouse delivery service" as your return method), return form, and instructions for your return. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return.
