I strive always to provide the best service and the highest level of ethics in my business. The insurance company may also elect to go after the sellers on your behalf. Hard copies of this completed contract were provided to you. We approached one of the partners at RPM to explain the situation; he agreed that the agent was at fault and said that he would follow up with his team to try to provide some additional training. because no attention is given to out of state buyers. We do our own walk through and find the house disgusting with piss on the walls (I have pictures) the oven looks like it hadn't been clean in years, the bathrooms are disgusting and the 1 toilet doesn't flush. 4.10 /5 based on 176 reviews 82 Great 49 Good 33 Ok 5 Bad 7 Terrible The VA ************* Office told me that Keller Williams has a fund and attorneys to remedy situations such as mine in which a 1st time buyer is taken advantage of. 16 reviews of Christine Sung - Keller Williams Realty "Christine is professional but also approachable. Read full review of Keller Williams Realty and 2 comments. . I am happy to assist you in obtaining their contact information. Additionally, KWRI does not own or operate any Keller Williams Offices. In both states i got no response to alls, emails, texts. My agent scheduled to see the house at 8:00 Pm that night but the agent never confirmed the appointment. Keller Williams Realty was founded in Austin, Texas, (1983). Whether you live in Anniston or out of state, Rocky will definitely work hard to take care of you. The property also was condemned by the City of Los Angeles, and this was also not disclosed. Either way, im not the right color and their not going to accept my offer, or any one who looks like me. I've been in my home over 12 years and it's going for sale now and this guy literally came into my home and took over.He made an appointment to show my house tonight from 8:30pm to 9:30pm. I just saw this. We closed on the new home at the end of July. It shows Days On Market 24. Keller Williams agents are mostly spread out across the United States and Canada, but the company provided the following list of regions where it operates in a May 2022 press release: Kwx is the holding company for Keller Williams, Keller Williams Worldwide and Keller Home Financial Services (Keller Mortgage, Keller Covered, Keller Offers, Keller Title and The Partnership Program). I began the process of purchasing a home based on the lenders recommendations, that was given to me by the realtor representing Keller Williams. They are the only privately held real estate brokerage firm in North America. We were working with a couple different agents while looking for a house and over the course of 7 months we weren't successful so through a family friend we tried Leslie McKiernan. Today ***** and a female companion approached me and my husband to ask about the sale closing, where we are moving, and if we are doing a rent back. Well guide you through the process. You signed this disclosure and initialed each page as a part of the contract process. Reviews are drastically different on Zillow. They countered and so did we again Leslie gave us her "expert opinion" and told us 3 options all 3 options were FBO the seller where we pay atleast 10k over asking price and what we wanted. Its free to browse Keller Williams property listings or connect with one of its real estate agents, but actually buying or selling a property with Keller Williams will likely have some direct or indirect costs, depending on how the purchase is structured. We listened to her since we wanted the house and she suggested if we didn't want to lose it to just deal with it. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Hello. They didn't honor my decision to cancel the contract that I was coerced into signing. 1301 6th Avenue West suite 100 Bradenton, FL 34205. Each individual office is independently owned and operated through a separate entity and by a different ownership group.We wish you all success in resolving this situation.All the best, ******************-KWRI Technical Support Rep-DocuSign Subject Matter Expert-Opportunities Subject Matter Expert. The links to the videos in question are not within *** listing, and are on personal social media accounts that are controlled by KW's listing agent ***********************. Office Finder. Notice that behavior has been addressed. And said they don't have to clean to our standards. This seemed odd given that he stated he spoke with our realtor at the time. These independently owned and operated offices often function as brokers for real estate agents helping people buy and sell property. I have reached out few times for a few months they ghost you! I desire to have this realtor fired and removed from their current position. Please stop blaming me for this. The seller disclosed there was a leak but it was fixed.Floors were badly damaged by the agent and the seller did not disclose how bad. Keller Williams real estate is an international company and the top residential real estate firm in the United States by size. I told him to stop and he departed. He stated he was having a technician come to repair it, so he knew there was an is***. This browser is no longer supported. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We liked the house and put in am offer she off the bat didn't agree with and thought we should offer more. Again, I'm sorry for what's happening to you. Our home is not safe and we can't afford the repairs. Please direct this complaint directly to ***************** email address in order to quickly resolve your issue. Complaint detailed in attached photos due to length. Sign up to receive our free weekly newsletter. The purchase was on the contingency of selling my home in *****. Desired outcome: All of my complaints have gone no where but I won't stop trying. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. BBB Business Profiles may not be reproduced for sales or promotional purposes. He should be paying it for me since he can come and tell me when I have to get out. Search by your city or zipcode. On 3/24 (Monday) He informed us that we had to be out on Thursday by 10 AM. Avoid 1000000%. The videos expose our entire floor plan, room to room layout of each entry and exit point in detail. This transaction was complex. To date, there are over 180,000 agents across 940 offices globally representing the KW name. I have had to seek outside treatment after the transaction was completed and have recurring nightmares.Robert continued to contact us after the closure of the home. We agreed that I would do the work and get paid. Click the Find an office tab. However, just because a company is large doesn't mean the real estate services are high quality. Keller Williams Realty, Inc., a franchise company, is an Equal Opportunity Employer and supports the Fair Housing Act. Keller Williams Realty is a well-respected and established real estate company that provides top-notch service to its clients. Not even a reply to my emails or phone call.When and if I sell my property this is one company I will stay far far away from!!! Claim it and get a lot of features. Keller Williams Engaged Employer Overview 6.7K Reviews 1.6K Jobs 6K Salaries 801 Interviews 779 Benefits 35 Photos 1.6K Diversity + Add a Review Keller Williams Reviews Updated Apr 27, 2023 Filter by Topic Remote Work Work Life Balance Career Development Compensation Coworkers Culture Workplace Benefits Senior Leadership Management Agent will not take pictures of home for sale, - Kristin conner buying agent breached fiduciary duty, Safety concerns ignored by keller williams agent. It's awful to have an experience like this she gets a free 10k since she couldn't even find us a house and then once we closed ignores and treats us as strangers. In 2022 this can not be tolerated. I reached out to broker he was very nasty . Contact Details The worst estate agents ever !! They are all aware of what is going on, and they have each passed me on to someone else to take the blame. I sincerely apologize for this experience. ConsumerAffairs is not a government agency. They dont help anyone! The maintenance requests started in March with problem in the bathroom floor which is unsaved for my wife which is disabled. KELLER-WILLIAMS-REALTY Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: keller-williams-realty. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Keller Williams Realty Customer Service. The ceiling for close to $5000.00 but our home owners insurance paid us $2500.00. Desired outcome: It was their property to sell, and they would have had the most knowledge. The seller stated that the hot tub was "tripping" and that he was getting a technician to fix it before we moved in. I should've researched them to save myself from the unwanted stress. Also consider reaching out to your homeowner's insurance company. Yet none of these issues were noticed. Top Ranked Companies #1 Homes.com chevron_right in 2020 I purchased a home from an agent of keller williams in ****************. Please help me. Each individual office is independently owned and operated through a separate entity and by a different ownership group.We wish you all success in resolving this situation.All the best, ******************-KWRI Technical Support Rep. Complaints Keller Williams Realty Real Estate View Business profile Need to file a complaint? Instead, a lien was put on my home, and we were left with no place to go. MR. Gomez initiated this sale on Jun 2019 knowing and withholding violations that the property had, issued to Ecclesia Gomez LLC who Mr. Gomez is part owner. As of July 2022, Keller Williams has more than 200,000 associates. $870,000. This online video is causing us continued anxiety and stress.We want to avoid any future unforeseen incidents and risk to our family and property.Thank you. I have no responsibility for this situation, and there's not much more I can do to help this situation beyond providing you with information about your transaction and contract. Valuable advice would be to STAY CLEAR, the entire process will be giving me nightmares for years.Steer clear of Stacey Johnson, she didnt not listen to what I was trying to convey to her, constantly checking her phone probably Facebook, leaving pled like she needed to be somewhere else and had the fakest laugh and even her smile was forced, worst experience of my life! Keller Williams Realty deals in the Real estate industry. You can find the office by going to KW.com, then scroll down to Guidance at every step. Heath Hilgenberg the Owner of the Keller Williams La Quinta, Palm Springs, Rancho Mirage, Redlands did not follow up appropriately with complaints of the nature that were escalated. The ***** - Keller Williams Realty were completely unethical in their real estate transaction with us They gave misleading and false information, made a ton of errors throughout the transaction . Behind the scenes, Keller Williams works on a franchise structure where brokers take a split of the commission on sales and agents keep the rest. It cost us 10 extra days in a hotel. We closed on our home on August 16, 2022. Realtor (Former Employee) - Orlando, FL - February 13, 2023 If you want to make money money I don't recommend you to work there, Splits are ridiculous. Was this review helpful? The warranty companies state the repairs were/are preexisting. We feel that we've hit a deadend and are requesting BBB assistance. Keller Williams Realty is a multinational company founded on Austin, Texas, (1983) with its headquarters located at Austin, Texas, United States and key people behind it being Carl Liebert, CEO (KWx), Stacie Shirley, CFO (KWx), Gary W. Keller, Executive Chairman (KWx), Mo Anderson, Vice Chairman, Marc King, President, Ann Yett, CFO and Darrell King, CCO. One day prior to closing, the listing agent called our agent and asked her if she would open the house to allow repairmen to come and replace a one piece led light fixture, that was hanging from a 16 ft ceiling by 2 wires. Keller Williams Realty International 1221 South Mopac Expy, Suite 400 Austin, TX 78746 512-327-3070 Note: to discuss a specific Keller Williams listing or associate in your area, please contact the office directly. This complaint was posted by a verified customer. Termites are common in Western PA, and the presence of termites does not necessarily indicate structural problems with a home. Keller Williams Realty has an average consumer rating of 2 stars from 159 reviews. It advertises itself as the largest real estate technology franchise by agent count, and it has more than 1,100 offices and 200,000 associates globally. I would not deal with a company with that kind of reputation.Very sad. I informed the owner of my situation. When asked questions, he could not answer them. Click here to get notifications about new complaints of Keller Williams Realty. Agent Finder During the time we were represented, ***************** continued to ask questions about our sale from how much we are getting, the context of our contract/ offer. You can likely get your property fixed with a much lower deductible out of pocket. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I hope everything gets resolved. The agent with Keller Williams, before he even had the title to my home, resold it to another real estate agent. Their agents are knowledgeable, professional, and always willing to go above and beyond to help their clients find their dream homes or sell their properties. Nothing about termites or termite damage can be found in our copies of all the paperwork. I had no material knowledge about this house's condition beyond what you had available to you. Initial Keller Williams Realty complaints should be directed to their team directly. Desired outcome: Renee Ryan at Keller Williams was a blessing to my family. According to my preapproval from ***** **** I was approved for Multi family two or more units up to $400,000. We have been pointed to Paragraph 21 of the contract signed between Buyer and Seller states "MULTIPLE LISTING SERVICE (***). William agreed to pay us a considerable amount for his mistakes but, now is avoiding us. He had to deal with my husband because of his continued "antics" and my unwillingness to speak with him. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I did not list this house. For further assistance, please forward this message to the Regional Operating Principal & Regional Director who will handle this at the regional level. On 3/22 He told us he had the paperwork for us to sign. I felt uncomfortable with how this agent screwed up single terminology and how the miscommunications had to get handled one on one between myself and the previous owner because the agent didn't do the paperwork they were paid for. You spent more time at the property than I did to fix some FHA appraisal issues. Keller Williams Realty, Inc. (KWRI) takes these matters seriously. This property was falsely advertised as a Multi family, and this will violate my financing contingency because this is a single-family home. How do I know I can trust these reviews about Keller Williams? We stood firm on our offer and put it in. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I texted her again after we get the keys and walk through the house again and I show her the gross pictures of the house and the toilet not flushing still. Kristin Conner was the buying agent when I purchased the house. Thank you so much for submitting your complaint to the BBB site. A link has directed you to this review. Keller Williams also has specialty platforms online for listing land and commercial real estate. Submit a complaint and get your issue resolved. Our claim was ultimately denied (months later)specifically because they said that there was an email chain provided by the agent that showed I was not only aware of the error in question, but that I authorized the agent to proceed anyway. I feel like I paid thousands of dollars for nothing! I paid for home inspection on June 1, 2022, which was completed. WORST BROKERAGE EVER. Additionally, KWRI does not own or operate any Keller Williams Offices. Kristin Conner never performed a closing walkthrough to verify One of the worst realtor experiences I've experienced. View listing photos, review sales history, and use our detailed real estate filters to find the perfect place. As part of the closing process, our agent requested the KW agent to remove photos and videos of the property because of privacy concerns. We go through with the sale a d come to the walk through which she didn't to with us since she had COVID but she went to the house ahead of us and did her own walk through. Keller Williams Realty reviews & complaints 151582Keller Williams Realty Customer support rating 22Resolved 136Unresolved 14% of 158 complaints were resolved Poor support resolves only 14% of complaints, causing frustration, dissatisfaction, and a lack of follow-ups. I discovered the repairs were done without permits and the house was zoned 26R-2 which is residential not Multi family. After seeing this I was immediately concerned, I reached out to the sales agent directly only to be called "a karen" cursed at and hung up on.The agent was Leilani K Kuhaulua of Keller Williams Honolulu, her lack of professionalism and open racism is beyond concerning. BBB records show a license number of 06607 for this business, issued by New Mexico Real Estate Commission. They never came to put sign up or take pictures. We value your privacy. I was told by the person that all of a sudden got involved as the boss and she told me she would be in touch at least once a week, and she never did as I called her more then she called me. I hope everything gets resolved. After 3 transactions together, I not returnind deposit and fraudulantly, keller williams miami beach realty, jack. that showing service told me only realtors called them, never customers. Continue reading There was an A/C compressor and thermostat, but the unit was not connected. Do not work with Keller Williams/RPM! However, because each office is independently owned and operated, there may be variations between locations. Kristin conner buying agent breached fiduciary duty. Thank you for your message to the BBB.
