Another two days later, I received an email (again from DDC, with no mention of Identigene) informing me that my results were ready. Hi, Anthony. Avoid at all costs. Hi, Nay. Were here today till 6 pm Eastern Time and one of our representatives can help you. Its what we do, and youll be able to trust our results! Can I have different results? Are identigene dna tests accurate? Hi, Wilfredo. First, youll need to purchase the IDENTIGENE Paternity Test Kit. I cannot comment on a different companys test. Did the results come back the same as identigene ? I did not include the order form because online it said you could either register it online or use the order form. I had relations with two people of the same family, being uncle and nephew. Get the test and get a lawyer to establish custody, child support etc. I recently mailed my test in from dallas texas paid my fee on march 5th 2017 it is now march 10th 2017 i have not heard a response from you guys , can you let me no whats going on. We provide the most accurate testing available on the market today. Well, I dont know what to sayIts also not possible for a highly-accredited lab like ours to issue a positive probability of paternity if the man tested is not the biological father. Lightning Fast Results: In just two days after receiving the specimen in their lab, you can immediately know the results of the Identigene test . I still have not received an email or phone call about my results. You have already received your results for a DNA paternity test and, for your own personal reasons or perhaps for legal ones, youve decided to test again. Next, IDENTIGENElaboratory technicians prepare the extracted DNA for amplification by checking plates and samples and pipetting. He missed out on a whole year of his daughters life because of you guys test. The samples were painless and easy to take, though I was surprised that we were instructed to put the swabs directly into the sample envelopes. Identigene review by a DNA Testing Choice user2018-02-13. All paper work was filled out and a code name was given. Its possible that there was an honest mistake in collecting the samples. This is Carolyn and I worked both for Identigene when it was i. To find a retailernear you that sells IDENTIGENE Paternity Test Kits, click click here. Good luck Hun! Hello, does your company keep samples/results from 2006? its probably correct but the whole experience has left me feeling less than confident, Identigene review by a DNA Testing Choice user2017-12-14, I thought this genetic kit would be easy to use it was easy to use the swab, it was not easy to find out what was going on after sending the swan to identigene, A very frustrating process to work out when I would get the results and then how I would get them, Definitely buyer beware with this one, 2 star, Identigene review by a DNA Testing Choice user2017-07-02, Dont EVER buy a test from this company, they are totally uncontactable, Identigene review by a DNA Testing Choice user2017-06-04, Good service but slow, took a day longer to get my results than I expected and a day is a long long time to wait for a result like this. Hi, Today I am going to an actual lab after I know identigene gave us false results. Please contact us at 888-404-4363 (M-F, 9 AM to 5:30 PM Eastern) and one of our Client Support representatives can help you finish registration. So there could be a delay in getting your report. If youd like to retest with two grandparents (and your DNA too), you are welcome to contact the experts at our parent company DDC: 800-681-7162 (M-F, 8:30 am to 5:30 pm Eastern Time). Yes, your test would have been run twice. If Jane Doe tested 2 weeks ago from phone number 555-5555 and she is calling again to test now and DNA doesnt change your company could just reprint my test from before and take my money and I would never know..there has to be something on the test results to assure your client it was ran and ran again..my very first test was a split kit because we lived in different states..samples arrived on June 7th but never tested until June 27th last yearI never got an answer for thatthis never set right with me but whateverso I have retested several times to make sure first test was correct and no sample mix up happenedresults come back the same but each time I found out that your system some however keeps linking all my test together..by payment or phone number etc. Below arethe basics of how the IDENTIGENE process works from start to finish as well as a few tips that may help you out along the way. I've had to open a child support case against him now, just for their paternity test. I Forgot To Put Identigene On The Part Where It Says Pay To The Order Of But I Put My Name On it What will happen. Its nothing to worry about, honestly. An email will be sent to your email address on file once the samples arrive, and then again when your test results are securely posted to your online account. Hi, Alysa. Hi, Kara. Hi. Yes, absolutely. Thanks! This started by explaining a bit about DNA and the processes that had been used in the analysis. Also we sent off in winter so could the climate have affected it or could the package have gotten damp but dried before getting there resulting in negative test? Maintaining these accreditations includes regular inspections by the accrediting agencies. Me and my husband mailed our test of him and a child that could be his to yall on Aug 25th how long does it take to get to you from the Dallas Txarea? The answer to your first question is yes. A newborn baby can definitely be swabbed. 0 stars for this company bad selling practices! We have worked extremely hard to put measures in place that prevent any mistakes from being made throughout the entire DNA testing process from beginning to end. End of Story ! Now that you've done your part, IDENTI GENE will step in and do the rest. I was given two delivery options, a free service that would take about two weeks or a $5.29 service that would arrive in around a week. http://dnatesting.com/including-the-mother/, http://dnatesting.com/how-do-dna-samples-for-paternity-testing-become-contaminated/, http://dnatesting.com/can-touching-the-swab-give-an-incorrect-paternity-test-result/. Hello the tracking number on the pre paid envelope does not work. Well, thats strange! You can pay a deposit for your testing, and pay the balance later. I paid and sent off over 12 days ago no response. The only way the Identigene post-natal test could have different results from the pre-natal one is if one of the participants submitted DNA that wasn't their own. Please contact us via our Facebook private-message, and we will look into it for you. Youre more than welcome to contact our customer-service team directly at 800-344-9583 (M-F, 8:30 am to 5:30 pm)since, per HIPAA regulations, we cannot discuss specifics about any case in a public forum like this. Hi, Stefanae. I have located your case and no email was provided as requested on the paperwork, so we couldnt reach out to you via email, which is how we communicate. Please call our Client Support Center at 888-404-4363 (M-F, 9 AM to 5:30 PM Eastern Time). This is very frustrating to a customer to not know where in the process they are. She is not the nephew daughter, Im sure. i mailed in my paternity kit without paying. Youre welcome to contact us at 800-344-9583 for more info. The person I will be testing is black but there are no resemblances and she has no trace of being mix race what so ever. So as i read a lot of people have doubt in results, cause obviously they see some similarity. so as long as i followed the directions and watched the alleged father do the dna test, there isnt a chance my results could be wrong? I had the same experience with my first born. Anyway after my son was born he wanted a test. Julia, it takes on average 7-10 business days for samples to arrive at our lab. As long as theyre stored in a cool, dry place, your samples will keep just fine up to six months. I have no idea why they would add in an ancestry test, especially if you didnt request it. and the alleged father must be excluded. Hi, Chase! It wouldnt change results, but what may happen is that the lab wont have enough of his DNA for testing and theyll ask for new samples. What happens when I receive the email if I cant access the account to view the results? If it turns out that putting them in wet affected the quality of the DNA sample, then the lab will suspend testing and simply ask for new samples. Youre correct that the phone system recognizes numbers that have called before and pulls up all cases associated with that number. Rather than trying to have a back-and-forth conversation online, it would be much simpler and faster for you to call us directly at 800-344-9583. It may be that the biological father of your child, if he is black, has white in his background and those are the genes the child is displaying. Our teams great at replying to emails. There was also a set of instructions, prepaid return postage, and a Patient Information & Payment Form. Did you find out who was wrong. I mailed off my DNA tests last week. This time your results were different. I was pleased to find that the Combined Paternity Index and Probability of Paternity were in a slightly larger font than the rest of the results, making it easy to see straight away. This started with a message informing me that I could enter my details and pay the lab fee online, for faster processing. If you are a New York resident, you need physician or lawyer authorization to order the test. We are an accredited laboratory and follow very strict guidelines to ensure accurate results. No worries! If the sample envelopes become damp, let them air-dry before putting them in the mailing envelope. Also, remember that looks are never a determinant of paternity: only DNA can tell for sure. If the child hasnt bending living in that state for years? Hi, L. It takes about 10 business days (not including weekends and holidays) for the USPS to deliver samples to us. We had three kids DNA done, 2 at one lab (we will call them lab 1) and 1 at another (lab 2). Hi, Ramon. I ask because theres another person that could have fathered my child and he thinks shes his as well as I do they look so much alike but he has yet to take a DNA test. How many locations are tested before its determined the alleged father has 0% probability of being the father? Im an old customer trying to log in again to see my results again..
