If you think a vehicle has been abandoned, you can report this to us online. Click on a service above for more options or click here to look up another property. Email: Bank Holiday Service Changes and Opening Hours Strike Action Service Updates Patient information about Streptococcus A (Step A) infections Support With the Cost of Living Vaccinations - Flu Vaccine and COVID-19 Booster NHS 111 Wales Local NHS Health Services Support for parents, families and carers Cancer Support Organ Donation Help Support for our Ukraine Visitors in Cwm Taf Morgannwg . Bullying is common practice as is disability descrimination. We share summary (anonymised) information on complaints received and complaints outcomes with the Ombudsman as part of our commitment to accountability and learning from complaints. If we got it wrong, we will always apologise. . Worked for this company for many years when they were part of sheffield council. Also kier is a racist company, if 50 ppl were to apply only English white folks would get selected. . Sign in. , I started work for kier on monday (it's now wedensday) I was doing some construction work on there site in luton working on a school. Recycling service complaint; Schedule. We will show how the mistake affected you. Kier Group plc Reviews | Read Customer Service Reviews of kier.co.uk Kier Group plc is a construction, services and property group active in building and civil engineering, support services, public and private housebuilding, land development and the Private Finance Initiative. Click on a service above for more options or click here to look up another property. Learn about working at Kier Group in Bridgend. This could include files, notes of conversations, letters, e-mails or whatever may be relevant to your particular concern. Sign in. Consumer guides, newsletters, surveys and more! Find jobs. the worst people I ever worked for now there disputing my hours, Appalling behaviour from its staff working at Torbay Hospital rude to patients and staff.. Intimidating.. smoking on site.. a disgrace.. those staff do not deserve there jobs, I truly cannot fault this company. The extent of this investigation will depend on how complex and how serious the issues you have raised are. Just glad I was never a council tenant who had to rely on them for anything despite the fact that I worked for them. Email: All they are doing is stealing from hard pressed Houston associations and their tenants who can ill afford this sort of loss. Wales, Bridgend, Bridgend . Rating. Would recommend everyone to steer clear whether that's in an employee role or as someone purchasing any services from them. Click on a service above for more options or click here to look up another property. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. . . Additional sacks for refuse because you have run out - Must be pre-ordered via the Customer . Information provided by various external sources. We can advise you about such organisations. When reporting a problem to us please provide as many useful details as you can, including the date and time you noticed the issue, where it is located and your name and daytime contact number. Learn more about Resolver Pro and how to claim your business. Reviews from Kier Group employees in Bridgend about Pay & benefits. However, sometimes you may have a statutory right of appeal e.g. Write a review. If it was a refuse (blue bag) collection, select 'Refuse Sacks collection'. Bridgend County Borough Council is committed to dealing effectively with any concerns or complaints you may have about our services. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Its quick, easy and totally free. Contact details are:01792 765600 (South Wales)01492 523333 (North Wales)post@childcomwales.org.ukwww.childcom.org.uk. Thursday every week. Maesteg Road, Tondu Bridgend CF32 9HZ 01656 726010 gareth.barnes@kier.co.uk. In Bridgend, where a private contractor Kier collects waste, a spokesperson for the council said: "A number of Kier staff have been advised to self-isolate following potential exposure to a . Kier Tondu opening times Maesteg Road | FindOpen UK Kier | Our Locations Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. As a supplier , Pembroke school contact us for service and we supplied and invoiced. Unfortunately now getting legal advice to sort it. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council Its nothing but hassle and stress getting them to do anything and I very much wish id purchased from a different house builder who values their customers. 4 Red Oaks, Pencoed, Bridgend, CF35 6LH. And one of Kiers workers was grinding metal and sparks was flying everywhere. You can report a missed recycling or waste collection online via the Kier website. If we did something wrong, well apologise and, where possible, try to put things right for you. All complaints related to the standards (or any other service provided in Welsh) will be taken seriously and will be fully investigated to establish the validity of the complaint. Reviews from Kier Group employees about working as a Truck Driver at Kier Group in Bridgend. All rights reserved. Working at Kier Group in Bridgend: Employee Reviews | Indeed.com Find jobs recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. If the council has failed in its compliance with the Welsh Language Standards, it will apologise to the complainant and will consider any shortfall in compliance when reviewing any relevant internal processes or practices. All rights reserved. Glad to finish here and move on. We have a separate policy to manage situations when we find that someones actions are unacceptable. Submit Review. 685 reviews from Kier Group employees about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Email: There may have been upsetting or distressing circumstances leading up to a concern or a complaint. Click on a service above for more options or click here to look up another property. Click on a service above for more options or click here to look up another property. Employees will also be made aware of the need for records of all written complaints, investigations and outcomes, against the councils compliance with the Welsh Language Standards to be retained and to be included and published in the Councils Annual Welsh Language Reporting process. 46 Pyle Inn Way, Pyle, Bridgend, CF33 6LP. If you make a request for a service and then are not happy with our response, you will be able to make your concern known as we describe below. when a legal framework applies and we will then advise you about how to make your concerns known. If possible, well put right any mistakes we may have made. Click on a service above for more options or click here to look up another property. Select 'Recycling collection' if it was a missed recycling collection. Learn about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. Verified Listing. Manchester- Optimum House. Kier Group Reviews in Bridgend | Glassdoor The service Ive received from Kier has left a very bad taste in my mouth! We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. Additional sacks for refuse because you have run out - Must be pre-ordered via the . Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, Let us know you've had a happy experience, Let us know you've had an average experience. You can ask for a copy of our form from the person with whom you are already in contact. He was professional and patient. Driver Loader - Kier Group Plc Careers Recycling Operative - Kier Group Plc Careers Fill in the online form. Have now been waiting a year for a kitchen unit door to be replaced which had been damaged before handover. The Bridgend Multi-Agency Safeguarding Hub, or MASH, provides safeguarding services from both the council and our partners across the community in one place. let you know within this time why we think it may take longer to investigate, let you know where we have reached with the investigation, and. Kier Group plc. . Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 You can reportabandoned vehicles, dog fouling and fly tipping to: You can report public transport, road safety, traffic management and car park issues to: You can reportdangerous structures,drainage and blocked sewers on private land to: Trading standards issues such as doorstep crime,animal health and welfare,scams andillegal money lending should be reported to Shared Regulatory Services. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. In some instances, we may ask to meet you to discuss your concerns. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. The person looking at your complaint will usually need to see the files we hold relevant to your complaint. We appreciate your views and will use them to improve our website. Unfortunately this position has been closed but you can search our 470 open jobs by clicking here. In all honesty a company like this should not exist at all. STAY AWAY from this developer. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Kier Opening Times in Tondu. writing to: Public Services Ombudsman for Wales, 1 Ffordd yr Hen Gae, Pencoed CF35 5LJ. Operative. I shall have no option but to now take this up in a more formal legal way . Bought a new built property in Corby, nothing has gone right since day one - they put wrong flooring to start with, major plumbing issues and shower not working, now being told it is major issue and needs knocking walls and pipes relocating!!! We will tell you who we have asked to look into your concern or complaint. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Absorbent Hygiene Products and Nappy collection service request. However, if you'd rather complain directly, you can use the above address to contact Kier. . Salary guide. Best and worst companies at resolving issues. Click on a service above for more options or click here to look up another property. - Bridgend - 19 November 2022. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Ppl of ethnic origin get blackballed or a victim racial filtering. If you have a concern, raise it with the person you are dealing with. Kier Complaints Email & Phone | Resolver UK Terrible customer service. I see a lot of ppl complaining about kier. 17 Juin 2022 | dangerously in love cover art | dangerously in love cover art Click on a service above for more options or click here to look up another property. Companies can ask for reviews via automatic invitations. We offer a chargeable service to businesses within Bridgend County Borough. Working at Kier Group in Bridgend: employee reviews about Pay Opens in 1 day. Please check with your phone provider if you are unsure about how much a call will cost. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Tel: 01656 643643 h+s safety glasses were a must but a potential fall hazard was acceptable with their double standards, avoid like the plague. So many issues with everybodys homes its unbelievable. Working at Kier Group in Bridgend: Employee Reviews | Indeed.com We will explain how and why we came to our conclusions. 75 days later they are still making excuses as to why they cannot pay the invoicecan't pay by debit or credit cardcan't pay by paypal or send a chequeafter 60 days of having the invoiced they claimed that we had addressed it incorrectly and would not be paid by bank transfer until a new invoice was submitted.We did that and added late payment interestThen they claimed our bank details could not be verified! against a refusal to grant you planning permission or the decision not to give your child a place in a particular school so, rather than investigate your concern, we will explain to you how you can appeal. We will make sure that your dealings with us in the future do not suffer just because you have expressed a concern or made a complaint. All it took was one call and I had an electrician out within two days. private residential homes, specialist health providers) you may wish to raise the matter informally with them first. If it is more serious, we may use someone from elsewhere in the Council or in certain cases we may appoint an independent investigator. He or she will try to resolve it for you there and then. Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. Reporting issues - Bridgend CBC Simple! Our Cabinet also considers our response to complaints at least twice a year. Cardiff - Conway House. We have a separate policy for Social Services complaints. Theres no jargon in our rights guides. The work carried out is horrendous and I cannot believe how BT can use them. DO NOT SUPPLY - they are most unprofessional! Sometimes, you might be concerned about matters that are not covered by this policy e.g. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. I recently had my place rewired and a few things weren't how I wanted them. If your request was completed after 12pm they should be collected tomorrow. 62 Village Court, Broadlands, Bridgend, CF31 5DY. Thanks for your interest in the Recycling Operative position. Dont forget that you can also keep in touch with us via Facebook, Twitter and Instagram. kier bridgend complaints. Enter your name, phone number and email address. We are unable to accept unsolicited CVs and communications from external recruiters. Upload your CV. They were so bad that Sheffield Council actually took control of repairs back in house once the contract was up for renewal. The Ombudsman is independent of all government bodies and can look into your complaint if you believe that you personally, or the person on whose behalf you are complaining: The Ombudsman expects you to bring your concerns to our attention first and to give us a chance to put things right. If you have requested a missed collection before 12pm they should be collected today. If you have lost out as a result of a mistake on our part we will try to put you back in the position you would have been in if wehad got it right. Complaints Officers can advise on the type and scope of complaints they can consider. Thank you for taking the time to submit your feedback. ComplaintsLegal and Regulatory ServiceBridgend County Borough CouncilAngel StreetBridgendCF31 4WB. Click on a service above for more options or click here to look up another property. When you express your concerns or complain to us, we will usually respond in the way we explain below. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Resolver can help you send your complaints to Kier. Working at Kier Group: 685 Top Reviews | Indeed.com If your concern is straightforward, we will usually ask somebody from the service to look into it and get back to you. Property Results | Resident Service Portal - Kier 30 Oak Hillside, Broadlands, Bridgend, CF31 5BZ. . Bins across Wales being left uncollected as staff are self isolating Complaints Officers can advise on the type and scope of complaints they can consider. Find out when you can expect your delivery of blue and green bags. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. I wouldnt ever buy again. (MASH) The Bridgend Multi-Agency Safeguarding Hub, or MASH, provides safeguarding services from both the . For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. Absorbent Hygiene Products and Nappy collection service request. The public is able to raise complaints with the Councils compliance with the Welsh Language Standards under this Complaints Procedure using the process described. For example, where you asked for a service and we see straight away that you should have had it, we will offer to provide the service rather than investigate and produce a report. Create a profile and sign up for Job Alerts. For example, the Welsh Language Board about services in Welsh. Property Results | Resident Service Portal - bridgend.kier.co.uk Property Results | Resident Service Portal - bridgend.kier.co.uk Home | Resident Service Portal - Kier We will look at relevant evidence. We do not view behaviour as unacceptable just because someone is forceful or determined. I have now contracted the council to show what they have done. You may change your settings at any time or accept the default settings. Kier House, Windward Drive, Estuary Business Park, Speke, Liverpool L24 8QR Manchester- Optimum House 2nd Floor, Optimum House, Clippers Quay, Salford M50 3XP . You can be certain that youre talking to the right person at the right time. Anybody knows if you can call someone here criminal? Occasionally, we might suggest mediation or another method to try to resolve disputes. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Registered office: 2nd Floor, Optimum House, Clippers Quay, Salford, M50 3XP Find more info on Cylex | See Reviews . Register for nappy and absorbent waste collections, and find out the rules for using this service. Thank you for taking the time to submit your feedback. Bridgend Maesteg Road, Tondu Bridgend CF32 9HZ Cardiff - Conway House Conway House. They are rude and arrogant staff are werid people I QUIT! We will not tolerate aggressive or abusive behaviour, unreasonable demands or unreasonable persistence. Tel: 01656 643643 Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Resolver is a totally free service that you can use to complain effectively. Verification can help ensure real people write reviews about real companies. If there are any lessons to learn from addressing your concern then the member of staff will draw them to our attention. For the best experience please use a JavaScript enabled browser. Recruitment Agencies - opportunities at Kier are managed by our internal recruitment team. If you need help, you can speak to someone on the Meic Helpline (phone 080880 23456, www.meiccymru.org) or contact the Childrens Commissioner for Wales. 2023 Trustpilot A/S. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. However, you will have to give us strong reasons why you have not been able to bring it to our attention earlier and we will need to have sufficient information about the issue to allow us to consider it properly. Please be aware that the Council may take longer to respond to any correspondence or complaints, due to staff shortages and the Councils response to Coronavirus. 63 Wood Green, Cefn Glas, Bridgend, CF31 4AT. Manchester- Optimum House. This could be by letter or e-mail, for example. You will then be given the name of the person responsible for communicating with you while we consider your complaint. You can also use this concerns and complaints policy if you are someone under the age of 18. Reviews from Kier Group employees about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. Child and Adolescent Mental Health Services (CAMHS) - Cwm Taf Morgannwg Find opening times for Kier in Maesteg Road, Tondu, Bridgend, CF32 9HZ and check other details as well, such as: phone number, . Well always be on hand with guidance and support to help you get the results youre looking for. We will aim to resolve concerns as quickly as possible and expect to deal with the vast majority within 20 working days. I am posting my review back.I have contacted Kier Services because one if their collaborator blocked our car and tried to beat my daughter and me I have everything in video and will post on every single social media.The company never apologised, they are cow boys and the world should know that women arent in security when these people are around If the review is deleted I ll post again.Im still fighting to these days for consequences of that shamefull behaviour. Get started now and lets get this sorted. Garden waste collections are available to Bridgend County Borough residents. kier bridgend complaints With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Kier. Kier | Contact us If the complaint is about a body working on our behalf (e.g. You may wish to contact e.g. 203469. In times of trouble or distress, some people may act out of character. If your complaint is more complex, we will: The person who is investigating your concerns will aim first to establish the facts. Will try put the boot cam on youtube for your enjoyment. Email: Housing Association, NHS) we will usually work with them to decide who should take a lead in dealing with your concerns. Also kier is a racist company, if 50 ppl were to apply only English white folks would get selected. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? Refuse service complaint; Report missed collection; . Conway House. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. We therefore expect you to be polite and courteous in your dealings with us. This policy is also available in Welsh at our public buildings and on our website. Complete health and safety risk! If you are expressing a concern on behalf of somebody else, we will need their agreement to you acting on their behalf. Our Senior Management Team considers a summary of all complaints quarterly and is made aware of all serious complaints. Wish I could give less than 1 star. Property Results | Resident Service Portal - bridgend.kier.co.uk Learn about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. 2023 Resolver Consumer Online Limited. A free inside look at company reviews and salaries posted anonymously by employees. Disgrace of a company ! We will let you know when changes weve promised have been made. Our. Kier House, Windward Drive, Estuary Business Park, Speke, Liverpool L24 8QR 0151 448 5200 N/A. We also ensure all reviews are published without moderation. Appalling treatment of staff, clients and customers. Then like us on Facebook and follow us on Twitter. Ive had two separate major issues with my property since moving in and Kiers representatives have tried their utmost to avoid taking any accountability for both of them. Bridgend County Borough Council embraces the Service Delivery, Policy Making and Operational Welsh Language Standards with which it is expected to comply positively and will strive to ensure that the use of the Welsh language in Bridgend is developed and promoted. However, we also consider that our staff have the same rights. In complex cases, we will draw up an investigation plan. Kier Group. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council If necessary, we will talk to the staff or others involved and look at our policies and any legal entitlement and guidance. kier bridgend complaints. I complained on the way out and the manager of the leisure centre said he was ment to finish by 1 oclock. Reviews from Kier Group employees about working as a Recycling Worker at Kier Group. Kier Group Employee Reviews for Recycling Worker Just raise a case and leave feedback after. We will set out to you our understanding of your concerns and ask you to confirm that we have got it right. If you are experiencing an infestation of Mice, Rats, Bed bugsor Cockroachesat a residential property, we can arrange a free visit from our Pest Control Team. Our Senior Management Team considers a summary of all complaints quarterly and is made aware of all serious complaints. Kier House, Windward Drive, Estuary Business Park, Speke, Liverpool L24 8QR 0151 448 5200 N/A. If we do not succeed in resolving your complaint, you may complain to the Public Services Ombudsman for Wales. They call themselves builders? Thursday every week. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. Conway House. Bridgend Local - Kier Group CEO is optimistic that, with | Facebook For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council Click on a service above for more options or click here to look up another property. We aim to learn from our mistakes and use the information we gain from complaints to improve our services. Bridgend. Kier Group Employee Reviews for Truck Driver in Bridgend 30 Oak Hillside, Broadlands, Bridgend, CF31 5BZ. You can report a missed recycling or waste collection online via the Kier website. Last Service 27/04/2023 Next Service 04/05/2023 Refuse Sacks collection. Normally, we will only be able to look at your concerns if you tell us about them within six months. Weve helped millions of people find a resolution. Contact details. 63 Wood Green, Cefn Glas, Bridgend, CF31 4AT. If possible, we believe it is best to deal with things straight away rather than try to sort them out later.
