I accepted a quote to sell my Chanel Medium Double Flap purse and dropped it off in person on April 15th. I say go for it! Note that complaint text that is displayed might not represent all complaints filed with BBB. Plus, I love storing my computer in a messenger bag instead of trying to fit it into a regular purse. Now I cant use or sell it without the belt. It makes sense that youd want to know the specific conditions of the Neverfull Monogram Tote, and were all about disclosure in this Rebag purses review. The company has experienced a 4x growth of new categories such as fine jewelry and watches since the company's category expansion in 2020, tripled sourcing due to the launch of Clair AI and Clair Trade and has seen one in five buyers simultaneously trade items to Rebag following the recent Clair Trade launch. I contacted them so many times and nobody would get back to me. When one thousand dollars can pay your rent and then some, it can seem excessive to drop that money on a single purse. rebag rebag bar rebag madison avenue rebag: llc rebagg ny olcrbag ryebrook llc Rebag Global Presence Search All Employees Key Employees of Rebag Kevin Weinman Chief Financial Officer Phone Email Lemuel Toledo Rebag Reviews: What Is It Like to Work At Rebag? | Glassdoor On 2/9/23, I purchased a Bottega Veneta bag from Rebag for $2,524.50. With a special focus on the varying needs of our customers, our goal. Order #******. The announcement follows the release of the company's 2021 Clair Report, a consumer resource covering seismic shifts within the luxury resale market pertaining to retained brand value, pricing trends, and significant changes in overall brand ranking. We've reviewed your claim. ********************** states on its website We certify every item and offer 7-day returns for any reason. Over the past year, Rebag has modified its traditional retail model, integrating high-tech touchpoints throughout the store aimed at providing consumers with a truly immersive retail experience, in a more compact format. I submitted the ring for an authentication, and Fashionphile found the ring to be counterfeit. Check out these preowned luxury brands: Dont ever do business with Rebag. However, they offered to buy it back for half the price that I paid. If you buy any Rebag bag online or offline, you can resell within three months and get 80% of the purchase price back. Rebag has raised a total of $101.3M in funding over 7 rounds. Rebag | Complaints | Better Business Bureau Profile How do I contact Rebag? - Rebag Rebag, a startup that buys and sells luxury goods, has just launched a free app called Clair AI that allows you to take a photo of a handbagwhether in your own closet, at a store, or even. I purchased a Bvlgari B.Zero 1 gold ring from Rebag in April 2022. Personalize which data points you want to see and create visualizations instantly. Many. Fashion retail was ripe for disruption, and the downturn spawned a whole new class of entrepreneurs: those who rent the goods instead of sell them. If you accept the quote you will ship the item to us and if after inspection the item is the same one you purchased from us back then and the current condition is as described, we will send the funds to your wallet. No other reputable consignment company I have done business with has any kind of outlet sale shop nor would they deny a return request if an items authenticity is in question. Should I have not incessantly followed up, that paperwork likely wouldn't have been filed by Rebag. Thank you. Your email address will not be published. This brings the company's total funding raised to $101 million. In 2020 and 2021, Rebag was named one of Fast Company's Most Innovative Companies. Since 2014, the digitally native company has opened retail locations in. You can shop thousands of styles from 50+ brands of high quality, expensive hand bags which are authentic. Same. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Gorra worked in finance in Paris and London and eventually came to the States to attend Harvard Business School. Status: Resolved. Rebag Store - Find a Retail Location - Rebag 5/4 @ 1 PM ET REGISTER NOW! The company only accepts bags from an exclusive list of fewer than 50 designers Gucci, Prada, and Chanel among others. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more. I opened it, it looked okay, then when I used the bag and was out and about, a big decorative detail was so loose it fell out almost right away. If you have a bag that you love but you arent putting it over your shoulder on a regular basis, Rebag is an excellent answer for turning your bag over in search of another. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. All that said, the imperfections are subtle and the bag is catalogued as Very Good Condition. They should not be in business. Active, Closed, Last funding round type (e.g. Many Rebag customers said that their bags exceeded their expectations. She specializes in women's lifestyle, but loves to learn about any and all products that add value and excitement to our everyday lives. Designed for business owners, CO is a site that connects like minds and delivers actionable insights for next-level growth. Unfortunately we cannot accept the return of final outlet sales. I looked into promotions & discounts and was delighted to find that if you sign up, you are eligible to receive $200 off of your first Rebag purchase. After reviewing all the documents and terms for this submission order, we are not able to anything else here. They stated to wait 2-3 business days for it to correct itself. Ready to sell or trade your items? Danziger noted that the accessories category should be just as successful for the brand. How is this an authentic Bottega Veneta bag with it missing a key tag that is in all Bottega bags? envie um e-mail para LEARN MORE. Washington, DC 20062, 2023 CO by U.S. Chamber of Everyone said give me 1-2 business days, we are waiting on ***. It is not an authentic bag and actually has what looks to be a controlled substance sewn into the lining. Founded in 2014 by a team out of Harvard Business School, Rebag is backed by prestigious venture capital investors including General Catalyst, Novator, Crosslink and FJLabs, and has raised $68m. From business ideas to researching the competition. You can purchase syndication rights to this story here. The fact that they said that its authentic doesnt mean anything as another party has proved it to be inauthentic. As for further growth, Gorra said Rebag will invest in growth marketing, especially now that the stores, which served as an entree to a customer group who didnt always shop for luxury online, arent open for business. Learn more. Rebag raised a total of $101.3 M in funding over 7 rounds. Co-Founder, Board Member, President & Chief Executive Officer, To view Rebags complete valuation and funding history, request access, To view Rebags complete cap table history, request access, Youre viewing 2 of 10 competitors. The items that have the most appeal in the secondhand market are watches and jewelry, she said. I've been exposed to that customer. More importantly, Gorra noted, I certainly have an understanding of psychology and the behaviors of [luxury] customers.. You wont want to take this Rebag bag off, and its available for $2,505. to let us know you're having trouble. Si continas viendo este mensaje, It features an elegant suede exterior, comfortable leather straps and a fabric interior. We've returned to you the *********************** Accessoires Monogram Multicolor" under tracking #******************. RBI@RepublicBag.com, Western Classic Linear Low Density Can Liners, Classic Utility Premium LLDPE Can Liners, Premium: LLDPE Can Liners (Talon, Eagle Talon, TFR), Healthcare Liners Super Tuff LLDPE, High Density Material. Rebag grew from a broader interest in how you leverage technology to reduce waste across industries, Gorra said. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. This does not drive our decision as to whether or not a product is featured or recommended. The leather is softer, the structure sturdier, and many of the designs iconic. Email us at reviews@businessinsider.com. In March 2023 I decided to sell it to Fashionphile. They check the bag for quality before selling them. Users can simply scan a bag using the Rebag app or upload an image to receive the bag's brand and model, along with an offer that Rebag will pay for it today, Clair Trade - The first software powered instant trade-in program for the luxury resale industry. You might be the first, last, and sometimes only associate a customer interacts with. All rights reserved. There's probably more Hermes and Chanel and Louis Vuitton bags than you will see anywhere else in the world, he quipped, So, I've been exposed to that product indirectly. How Rebag Is Eyeing Growth in the Resale Fashion Industry Since 2014, the digitally native com pany has opened retail locations in New York, Los Angeles, Greenwich and Miami. Rebag is headquartered in New York, 390 W Broadway, United States, and has 5 office locations. Our **************** team just reached out to you directly requesting pictures of this claim so we can do a proper investigation. The company buys, sells, and exchanges premium, sought after designer handbags and accessories. Rebag Company Profile - Office Locations, Competitors, Revenue - Craft For 3 weeks I reached out multiple times via the website chat, 3x emails to the contact email that all went unanswered and multiple phone calls to the customer service. message, contactez-nous l'adresse To stay on top of all the news impacting your small business, go here for all of our latest small business news and updates. Customer service assured me that this is part of the process and that I will receive both handbags back to give it 3 to 5 business days which I did I called back after the 3 to 5 business days and realize that they still are not returning my handbags so I mentioned to them that if they want to keep the handbags, they can go ahead and pay me out as a cash out rather than a store credit I found out that they werent able to do that that I would be able to Get a cash out but at a much lower amount so I decided to keep site credit for one handbag Louis ******* braided handle metis and to have the multi color pochette returned they sent a new email wanting to clarify, which I did clarify please see email sent March 6 stating that yes I want my other handbag return I have not heard from them. Nous sommes dsols pour la gne occasionne. Id encourage you to go back to the website and keep your eye out for a Rebag promo or discount code. Around mid-April when we did this 15% promotion, it was our biggest week ever. las molestias. Return policy:**************************************************************************************************************, How to get a quote for your item:******************************************. But we can provide you a quote based on the current condition of the piece to buy it from you. The next day after regretting the decision I decided to go ahead and cancel my trade, after reviewing Rebag trade cancellation policy on *********. Rebag Corporate Headquarters, Office Locations and Addresses - Craft Rebag should be more transparent in describing the Defects or missing accessories in the outlet items they sell, esp if the items authenticity is under question. Working at Rebag | Glassdoor We've reviewed your concern around the Bvlgari Zero1 Four Band Ring 18K Yellow Gold. After careful inspection it does not meet our authentication standards therefore we had to refuse it. When you buy through our links, Insider may earn an affiliate commission. Rebag has carved out a unique approach that will facilitate its massive scaling". I would love to have this versatile piece on my arm with a white dress and heels or laid back jeans, boots and a tee. She said I would receive an email confirmation, which I did. Since 1976, Republic Bag has maintained a position as the innovative leader in polyethylene. , Contributor, amid consumers healthy appetite for sustainable, eco-conscious resale goods, 11 Entrepreneurs Reveal the Tech Tools They Can't Live Without, Doing Business As: What It Means to Register a DBA, Understanding the IPO Process and How It Works, 10+ Resources and Funding Opportunities for AAPI-Owned Businesses, Media This Front Pocket Crumbled Calfskin Waist Bag features fun, flirty peach pink leather that will definitely get compliments from your fashion-savvy friends. Attached is the screenshot of their explanation.I requested a full refund for my purchase, but Rebag denied my request. The reason we do that is to create a seamless experience for the customer, Gorra said. This premium Chanel purse costs $2,810, marked down from the original $3,590 price. The estimated retail price of this purse is $1,995 marked down significantly and offered for $1,360. We've reviewed your complaint in depth. Click on an address to check for a stores special or holiday hours. If I do not receive my payment for this highly valuable bag by EOD tomorrow, April 25th, I will involve my lawyer for lethal action. By clicking Sign up, you agree to receive marketing emails from Insider Si continas recibiendo este mensaje, infrmanos del problema This is exactly what comes to mind when I think of an investment piece. Rebag NYC - Soho 390 W Broadway, New York, NY, 10012 Monday: 10AM - 6PM Tuesday: 10AM - 6PM Wednesday: 10AM - 6PM Thursday: 10AM - 6PM Friday: 10AM - 6PM Saturday: 10AM - 6PM Sunday: 12PM - 6PM See Inventory Rebag NYC - Westfield World Trade Center 185 Greenwich St, Oculus Balcony, Suite 29, New York, NY, 10007 Rebag corporate office is located in 575 Madison Ave, New York City, New York, 10022, United States and has 162 employees. Rebag Company Profile | Miami, FL - Dun & Bradstreet real person. Why have I not been given any updates? om ons te informeren over dit probleem. For sure, and the majority of customers were satisfied. Be sure to follow us on LinkedIn! continues to be performance and versatility. I would not have purchased if it did. Contact Information Website www.rebag.com Formerly Known As Rebagg Ownership Status Privately Held (backing) Financing Status Venture Capital-Backed Primary Industry Internet Retail Other Industries Luxury Goods Accessories Primary Office 575 Madison Avenue New York, NY 10022 United States +1 (844) 000-0000 Rebag Timeline 2020 2021 2022 2023 My Rebag purses review will take an in-depth look at the brand and its products, customer ratings, promotions, and more to help you decide if their products are worth the buy. scusiamo se questo pu causarti degli inconvenienti. Save my name, email, and website in this browser for the next time I comment. You do not have a receipt for handing these items to *** and the screenshot you provided from the *** store confirms that whatever might have been handed had 0 weight. Last December, the company launched its first "Rebag Bar" inside The Shops at Columbus Circle in New York City, a micro version of its traditional store offeringa gateway to the Rebag ecosystem through a personalized digital shopping journey. Experience an expertly-vetted selection of the most coveted designer styles in person, or digitally browse our inventory of over 30,000 items with the help of our talented stylists. Then in the same . NOW WATCH: This giant clip makes it easy to carry heavy bags, Millennials contributed to an 85% surge in the sector, Learn more about how our team of experts tests and reviews products at Insider here. Want to read more? Please use a valid email. Operator of an e-commerce platform intended to offer second-hand luxury handbags. In order for the BBB to appropriately process your response, you MUST answer the question above. Please let us know if you need anything else. Gorra likens it to a Kelley Blue Book for bags (instead of cars), because it's a very similar concept. Rebag ships with USPS for purchases shipping to PO boxes and military addresses only. Rebag has a post-money valuation in the range of $100M to $500M as of Dec 15, 2021, according to PrivCo. Gorra remains cautiously optimistic. They did a thorough inspection of the ring using their multi step authentication process, and found many discrepancies with the authentic item. The classic Neverfull Monogram Tote carries the elegance of Louis Vuitton in every element. (Some of those stores are just beginning to reopen; but plans for 30 new stores have been shelved). About Rebag - Endless Access to Luxury - Rebag Funding. I cant believe they would operate business lie through their teeth!! Novator and General Catalyst are the most recent investors. As the customer I shouldn't have to wait 3 extra weeks for my refund due to customer service team not doing their jobs in a timely manner and providing *** with the necessary documentation. These roles will provide administrative support by performing clerical duties (e.g., filing, keying, faxing), entering data and extracting data from multiple systems. But once he earned an MBA, Gorra switched gears and jumped into the world of fashion specifically secondhand resale one of the more sustainable, eco-conscious sectors of an industry notorious for encouraging unconscious consumerism. I was told I would receive payment in 2-3 business days. If you're questioning the authenticity of the bags on the site, Rebag outlines the methods its team uses to spot a fake. Then in the same day, I made my wallet cash out on Apr 12 to my bank but it failed. Thanks,****** ****, Purchased an advertised authentic Prada bag from Rebag. "We believe that the luxury resale space is still in its early innings. This must be supported by the tracking number. The company operates online and in stores, with locations in Los Angeles, New York, and Miami. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. The original ACH payment failed due to some missing information. About Rebag:Rebag, the authority on buying, selling and trading luxury goods, is currently one of the fastest growing retailers in the US and has established itself as a leader in the luxury re-commerce space. Could you help me with it? Rebag has an overall rating of 2.4 out of 5, based on over 51 reviews left anonymously by employees. After several days, I contacted customer service again. Familiarity in this case builds confidence, not contempt.. So, its pretty significant given the current environment, he said. The company's platform and stores offer curated and pre-owned luxury handbags and clutch bags through its online shopping portal as well as outlets, enabling women to sell their used designer handbags. I definitely get the want to cycle through designer bags. The process, Gorra noted, is not completely automated. Just how valuable is that luxury bag? This app can tell you instantly Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, Rebag Introduces Rebag Wallet to Power Premium Payouts, Clair AI - A tool that can instantly recognize and price bags from the top 50 luxury brands. Payment is usually reflected in your account the next business day.Well, I dropped off my bag yesterday on 3/15/23 and none of what is mentioned above on their website took place. extruded film products. There is a human component, which is why Rebag employs a team of seven experts who are dedicated to overseeing the process to ensure that the items are indeed authentic and the quotes are accurate. They receive products and showcase them on Instagram on a monthly basis. I find purses of this size so useful while running errands or hit up a bar downtown. This item was marked as Final Outlet Sale at both the listing and checkout (see attached - marked in red font). With Clair Trade, you can buy and sell items in one transaction, and only pay for the difference. **************************************************************************************************************. Rebag Launches the Rebag Outlet | Markets Insider Since 1976, Republic Bag has maintained a position as the innovative leader in polyethylene Please let us know if we can help with anything else. In the years Rebag has operated, the company has collected data on specific brands, what does and does not sell and what people are paying. I keep calling customer service for the last month or so Ive been calling customer service excuse me the last three weeks or so Ive been calling customer service with no real resolution they keep telling me to three business days sometimes 3 to 5 business days and no one is resolving the matter I would like the Better Business Bureau to intervene. Note that it can take 2-3 business day to reflect on your bank account. Options. ****** closet inspected my bag and informed me via email: We have inspected your item and regret to inform you we are not able to make an offer on it. There is a small mark on the flap side wax edge and discoloration and scuffs on the rear, along with minor wear on the interior and scratches on the hardware. Sign up for our newsletter to get honest reviews on top products & services delivered weekly to your inbox. Because it's well-organized, well-presented, and well-curated Rebag is sure to make any hangbag aficionado swoon. I'd like the BBB to be aware of these business practices. You'll also see the estimated retail price, which sometimes can be $1,000+ more than the Rebag price so you can decide for yourself if you think it's a good deal. Wir entschuldigen uns fr die Umstnde. Disclosure: This post is brought to you by the Insider Reviews team. The buzz is loud, but is Rebag worth it? Rebag Launches Clair Trade, an Extension of its Clair Technology Suite If youre looking for the highlights of this Rebag review Ive summed them up here: Rebag sells a wide variety of bags including shoulder bags, leather bags, canvas bags, clutches, totes, handbags, pouches, wrist wallets, and more. Locations Country City Address United States New York 390 W Broadway HQ United States Beverly Hills 9546 Brighton Way United States Los Angeles 8461 Melrose Place United States New York 185 Greenwich Street United States New York 575 Madison Ave para informarnos de que tienes problemas. At first glance, Charles Gorra, the founder of Rebag, appears to be a bit of an entrepreneurial contradiction. The fact that they want to buy it back for half the price is not fair, because this way they dont have to deal with the problems caused by selling counterfeit item and they would still be making money out of it. That's when you turn to Rebag, a site that lets you buy and sell authentic designer handbags. Rebag was founded in 2014 by CEO Charles Albert Gorra and former CMO Erwan Delacoriz, currently headquartered in NY.The brand's motto is a simple one: endless access to luxury.The company buys, sells, and exchanges premium, sought after designer handbags and accessories. It arrived on 3/19. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Despite the pandemic, Rebags business continues to thrive. Full-Time. Ive been in contact with Rebag for the last three weeks or so and they keep stalling and stalling installing and no one is getting back to me and no one is shipping my item back I would like someone to intervene so that I can at least get my item back. During our authentication process, we discovered some inconsistencies when comparing this item to authentic reference items. I've tried calling and am disconnected each time I'm put on hold. Rebag has simplified its authentication process by implementing an effective technology. In 2020, Rebag was named one of Fast Companys Most Innovative Companies. Gorra is quick to point out that Rebag is neither a consignment shop, nor a peer-to-peer marketplace, unlike its competitors. If you havent watched Mean Girls, thats probably a good thing. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. The bag features a textured mocha brown background with beige monogram letters and handles with a tan fabric interior. Webberville, MI. Lamentamos pelo inconveniente. E-commerce was still 80% of its business at the beginning of March when quarantines were put in place in many cities. Get the latest business insights from Dun & Bradstreet. After all that, there is no guarantee that the item will be accepted, or that it will sell. Rebag cannot accept international returns. The brand then holds the inventory until its able to resell it via its online platform or in one of its nine physical locations. Rebag at 8461 Melrose Place in West Hollywood and 9546 Brighton Way in Beverly Hills, (844) 373-7723, open 10 a.m. to 8 p.m. Monday through Saturday; 10 a.m. to 7 p.m. Sunday. The Amore Flap Leather Strap Shoulder Bag from Dolce & Gabbana is in Very Good Condition. WE MANUFACTURE PARTNERSHIPS! this is false information considering I have spoken to *** and they do have the proof the item waas dropped off and scanned in. I have reached out via email to Rebag CS three times, receiving only one generic response reiterating their outlet policy and not addressing Yoogis assessment. Best of all, you get to keep 100% of the quoted price once you send the bag in to be resold. With over 50 designer brands and tens of thousands of items to shop, Rebag is the ultimate destination for refreshing your closet or unloading once-loved items from your collection. My bank also didn't show any ach transfer.I was trying to contact with rebag customer by email, chat but there is not any progress and all the feedback is automatic reply. By acting as the middleman between those who want to sell their old luxury bags and those who want to buy new ones. This stunning bag is in Great Condition, available at Rebag NYC. Required fields are marked *, This field is required BBB Business Profiles may not be reproduced for sales or promotional purposes. Thats because while the brand has some stiff competition from the likes of other luxury resellers like The Real Real, ThredUp, Poshmark, and others that exclusively deal in handbags and accessories like Bag Borrow or Steal, it has an edge. For any further questions, please make read our terms of service (***************************************). *** already has all the information they need from us to see if they can find any more information. Rebag Secures $15 Million In Series D Funding Despite The - Forbes Rebag shoppers can choose from a selection of tens of thousands of styles from over 50 luxury designers, including Chanel, Herms, Rolex, Cartier and more that range from handbags and small.
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