No instructions came with the box, so had to do some online research. Tug on the hose to make sure it is properly connected. Fill the reservoir with some water, turn the Rug Doctor on to the carpet mode and press the spray button. If problems persist, find a repair shop near you. 8 Best Carpet Cleaners for Pets, Tested by Experts What Happens If The Suction On The Portable Spot Cleaner Is Absent Or Inadequate? If you still see water coming out of the exhaust, repeat this procedure a second time. Pull the rubber mount away from the pump and slide it over the pump nozzle. This cookie is set by GDPR Cookie Consent plugin. To obtain Warranty assistance, please call 1-800-RUG DOCTOR (1-800-784-3628), or email consumer.support@rugdoctor.com. Remove the five 15.1 mm long Phillips machine screws securing the back plate. Then lower the clear dome onto the white tank, making sure the black gasket is leaving no gaps on the white tank and the restraining wire is over the top of the clear dome. You may need to press and release the spray trigger for 10-12 seconds in order to remove any air from the spray tube. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/use of your Machine. While cold water will not work as effectively as hot water, it will vacuum up the debris. We let the stains dry before trying to remove them with the carpet cleaner. Then switch the machine to Upholstery. Place the tool where you want to clean, squeeze the black trigger, then pull steadily back. Pulling on the braided brass or chrome hose gently will reveal whether or not the connection is secure. Firmly press the button to ensure that it is securely in place. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. However, as carpet cleaners go, this is still on the higher end of the price scale. Amazon.com: Customer reviews: Rug doctor pump kit p4xxa 12158 for Reply. Rug Doctor hand tool doesn't work, troubleshooting - YouTube This cookie is set by GDPR Cookie Consent plugin. Youll see dirty water coming up through the see-through dome. Pull the white tank out and set it aside. The nice thing is that the wide, 12-inch head allows for fewer passes than narrower carpet cleaners. Make sure the machine is plugged into a working outlet and that you hear a loud vacuum noise when the machine is turned on to upholstery. If you are still experiencing problems please call our Consumer Support Specialists - 01903 235558 TROUBLESHOOTING GUIDE Make sure you are holding down the red spray button on top of the handle. Reply. SPECIAL PET OFFER! Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy. Disconnect the black and gray vacuum hose and connect the gray cuff of the upholstery tool. Replace the outer cap on the tank and reinsert it into the unit. We purchased the Rug Doctor Deep Carpet Cleaner so our reviewer could put it to the test on a variety of set-in stains. Make 2 slow dry passes (1 forward and 1 backward) to suck up the dirty solution (do not hold down the Soap & Scrub Solution Button for this step). Check that the nozzles are pointed towards the back of the machine. If you are experiencing problems with your Rug Doctor hire machine, our handy troubleshooting guide is here to help. You are responsible for notifying Rug Doctor within thirty (30) days of original purchase if any parts or components are missing on your Machine. Next, attach the solution line. If you are feeling strong suction, replace the filter inside the clear dome. For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. We recommend you keep the original carton and packing materials. Firstly, check the plug is firmly in the mains socket, and the socket is turned on. There is a single pump in the model Mighty Pro and the model X3, while there are two parallel pumps in the Big Track models. Thirdly, the Clean Water Tank should be inspected to determine if it is empty or if it is running low on water or solution. Simply pull down the spring-loaded brass connector, insert the braided hose adapter until the brass connector snaps shut, and repeat the process if the connector is still loose. We have the doctor deep carpet cleaner model with single pump. For best operating efficiency and cleaning use of Rug Doctor products is recommended. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Check the connections on the back of the machine. Check to see that the dome filter is properly attached. Login to make a PURCHASE or view your purchase history. If you do not hear a loud vacuum sound when the machine is turned on, please see the troubleshooting section for No Power to the Machine. This website uses cookies to improve your experience while you navigate through the website. Remove the gray rubber hose connector that is located at the back of the machine and set it aside. Took me while to find it. Guest Blog with @Allwhitehouse, on Christmas Preparation is Coming! Contact us here! Cut the zip ties holding the bundle of wires together. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Pump not turning on with button even though agitation was working. The grey and black vacuum hose should be in place. Replace the insert and continue cleaning. If it comes loose, youll need to secure the hose. Turn the switch to Carpet, then press down on the red button and pull back slowly and steadily. Find a repair shop near you. Its not advisable to use a water-extraction machine like the Rug Doctor on Oriental rugs made with silk or wool, hand-loomed or braided wool rugs, sisal or jute. Pull the white tank out and set it aside. You should feel strong suction. On lightly soiled carpet, the manufacturer recommends moving at a pace of one foot per second, but very dirty carpets need a slower pace of one foot every two seconds. The one special feature of this carpet cleaner is the optional Super Boost, which is intended for heavily soiled or high-traffic areas. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. 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Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship for your Machine within the Warranty period listed above. This Warranty applies for normal household use only. The handle adjusts to various angles to make pulling the machine comfortable, but the process still seemed awkward. Technically. Tug on the hose to make sure it is properly connected. What Should You Do If Your Clean Water Tank Is Leaking? Don't replace your furniture or area rugs until your carpets are completely dry. Make sure the machine is plugged into a working outlet and that you hear a loud vacuum noise when the machine is turned on to upholstery. The Mighty Pro and the X3 models have one pump , while the Wide Track (WT) model has two identical pumps running in parallel. The Rug Doctor Mighty Pro X3 (Machine) is backed by a five (5) year limited warranty (Warranty). Check out our reviews of the best dish scrubbers to clean all sorts of surfaces. Motorized Brush with Strong Suction Attaches to Pro-Deep Carpet Cleaner to Remove Tough Stains, Soils and Lingering Odors; Ideal for Home and Car Detailing Do not use it with the replacement part. The Rug Doctor claims to provide 75 percent more suction compared to other upright deep carpet cleaners, which means it sucks up more water. Check to see if the power cord is plugged in. After carrying out these simple checks, the Rug Doctor machine should work as normal. This website uses cookies to improve your experience while you navigate through the website. If water splashes out of the nozzles like the carpet mode, replace the front pump. If this is the case, remove the debris and clean the filter by running it underwater. You must hold down the red button whilst walking backwards to activate the spray. of Oxy Cleaning Solution. Tips on Using a Rug Doctor on Really Dirty Carpet Check for any obstructions in the wire mesh filter; you should be able to see light through the filter at all times. If you feel strong suction, reconnect the vacuum hose and go over the area you were trying to clean that is wet. Is It Safe to Use Rug Doctor Cleaning Products Around Pets and Small Children? Reply. Offer ends 5/4/23, while supplies last. Fantastic. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. To obtain Warranty assistance, please call 1-800-RUG DOCTOR (1-800-784-3628), or email consumer.support@rugdoctor.com. There is likely a problem in the machine, and the machine will have to be looked at by a vacuum repair facility. 3. Fill the reservoir with some water, turn the Rug Doctor on to the carpet mode and press the spray button. You also have the option to opt-out of these cookies. Only 2 screws and a screen. If your rug doctors portable spot cleaner is not working or not spraying, this article is for you. This guide is written with the Wide Track model, but can be used for any of the three models. The Rug Doctor didnt do a great job sucking up pet hairinstead, it mostly got stuck in the suction head or was just left behind in wet clumps. Section 1114(I) and 15 U.S.C. Rug Doctor Repair Services - VacuumsRUs If the switch is in the OFF position, press it to the ON position and try the machine again. Use coupon code SPOT23 at checkout and get $30 off your purchase of Pet Portable Spot Cleaner*. It does not store any personal data. Rug Doctor Carpet Upholstery Cleaner WT-C2A Shampooer Extractor Hot Water Clean. Use PlatinumSpot & Stain Remover to treat stubborn stains and Platinum Urine Eliminatorto handle animal messes. Rug Doctor Portable Spot Cleaner Support | Rug Doctor Portable Spot Cleaner Where do I get started? We actually had to go over the rug twice to suck up all the grime that was hiding deep in the carpet. Rug Doctor carpet cleaning machines have been manufactured, tested, and inspected in accordance with Rug Doctors high standards of quality. Find a repair shop near you. What Should You Do If Your Wastewater Tank Is Leaking? Mike - If you are seeing foam enter the clear dome, it indicates an excess foaming problem. Pull at the terminals, not the wires. Use of the Machine for rental voids the Warranty and is not permitted under Federal Law (see UNAUTHORIZED USE statement below). All of the Warranty terms as expressed above shall apply in all respects, for the original United States purchaser of a Rug Doctor carpet cleaning Machine, who purchases/uses the Machine commercially (not in household use), except the Warranty period for the defects in material or workmanship as well as housing parts for commercial use Machine shall be one (1) year. Shake vigorously and remove any blockages or debris. Her work is published on many websites. This Warranty applies for normal household use only. Upholstery Tool Not Spraying To clean upholstery with your Rug Doctor. What Types Of Stains Can Rug Doctor Products Remove? Rug Doctor Portable Spot Cleaner Not Spraying. Dont Panic, Check the machine is set to carpet cleaning mode. Please consult your Users Guide to see the full terms of your Warranty. Rug Doctor and other products may have an Oxyclean additive - which is excellent for pet stains. HOW DO I GET SERVICE UNDER THIS WARRANTY? Water Pump Kit - Parts & Accessories | Rug Doctor It could mean that the vacuum motor has moisture inside it. Moderate to cool water is best. For sticky, oily stains like motor oil, food grease or lipstick, use Hi-Traffic Pre-Treatment. Make sure the clear dome is sealed onto the white tank properly by ensuring that the black gasket on the clear dome is flush against the clear dome. These cookies track visitors across websites and collect information to provide customized ads. If there is an in-line diode, disconnect and remove it. Limit 5 per customer. Snap up the brass rings, and they will lock the hose into place. We did like that you can measure out soap with the cap, however, as this saves you from having to keep a separate measuring cup on hand. One of the selling points of the Rug Doctor is that it gets deep into carpets to stir up hidden dirt. info!!! Contact us here! ALL OTHER WARRANTIES WHETHER ORAL OR WRITTEN ARE EXPRESSLY DISCLAIMED. Rug Doctor Portable Spot Cleaner Not Spraying: Here's Your Solution Put the empty white tank back on the machine and reseal the clear dome by pulling the black wire handle up over the top of the dome. Next, attach the solution line. Run hot water through the filter in your sink for about 20 seconds. Disconnect the black and gray vacuum hose on the back of the machine and connect the gray cuff of the upholstery tool. Ensure the black rubber seal sits flush around the top of the white dirty water tank. Your carpet should feel damp and you should see water returning into the upper white tank. The cookie is used to store the user consent for the cookies in the category "Other. Only Rug Doctor solutions should be used in the Rug Doctor machine to avoid issues and for best professional cleaning results. All of the Warranty terms as expressed above shall apply in all respects, for the original United States purchaser of a Rug Doctor carpet cleaning Machine, who purchases/uses the Machine commercially (not in household use), except the Warranty period for the defects in material or workmanship as well as housing parts for commercial use Machine shall be one (1) year. If dirty water stops entering the upper tank, the lower tank is empty. Each pass across the room should overlap the last pass by an inch or two. The reset button is located at the very top of the machine, on the right side. Finally, place the cleaning head of either hand tool into a bucket of clean water. Does the area where you have been cleaning feel wet to the touch? It could be that the red button is broken. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Check to see that the power cord is properly connected and that the power switch on the top of the machine is turned on. The red spray button is located on the top of, or underneath the handle. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. If water does not splash out of the nozzles in accessory mode, replace the rear pump. Use your fingers or pliers to pull the hoses off of the pump nozzles. Contact us here! Center a replacement axle hub cap over the exposed axle end. This cookie is set by GDPR Cookie Consent plugin. The switch should be in the ON position if it isnt already there. You may also have other rights that vary from state to state. Offer ends 5/4/23, while supplies last. This cookie is set by GDPR Cookie Consent plugin. Vapamore MR-1000 Forza Commercial Steam Cleaner. If problems persist, contact Rug Doctor customer support at 1-800-RUG-DOCTOR. RugDoctor Water Pump Kit Alternative Views: $129.99 $179.99 Save $50.00 (27.78%) through 4/3/2023 Quantity: In Stock Free Shipping Over $35 Easy Returns Call (866) 972-8227 For Assistance Description Replacement Water Pump Kit for RugDoctor models WIDE TRACK, MIGHTY PRO, MIGHTY PRO X3. Sometimes, people face problems through rug doctor portable spot cleaners. Disconnect the Clean Water Tank from the unit and check that the cap and tube plug are properly aligned before reattaching it. Rug Doctor Repair Questions & Solutions, Tips & Guides - Fixya Run hot water through the filter in your sink for about 20 seconds. Place the white recovery tank back and snap the lid down, then check both the vacuum hose and coupler in the back of the machine to make sure theyre securely in place. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. I would like to view how to open the housing & replace the pump on the Rug Doctor model DC 1. With the white tank empty and the clear dome sealed on top, turn on just the vacuum (not activating the brush) and let run for 30 seconds to 1 minute to allow the moisture in the motor to blow out. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Rug Doctor Help Centre Troubleshooting Troubleshooting for Carpet or Upholstery Cleaning Won't spray. By continuing to browse the site you are agreeing to our use of cookies. First of all, the dirty water tank isnt designed in a way that makes it easy to rinse out. Firstly, Double-check to see that you're pressing the spray trigger. You can register your Rug Doctor Machine at www.rugdoctor.com. Having issues with your order? During re-assembly, over-tightening these screws may crack the plastic plate. Is It Necessary To Use Carpet Stain Protection After You Have Cleaned Your Carpet? Then tilt your Rug Doctor back, roll it to the next starting point, and start again. Camryn Rabideau is a freelance writer specializing in decorating and design. These cookies track visitors across websites and collect information to provide customized ads. You are responsible for notifying Rug Doctor within thirty (30) days of original purchase if any parts or components are missing on your Machine. If problems persist, contact Rug Doctor customer support at 1-800-RUG-DOCTOR. The cookie is used to store the user consent for the cookies in the category "Analytics". $495 at Home Depot. Tug on the hose again to make sure it is properly connected. Rug Doctor spray button is not working, troubleshooting Watch on Check the braided hose that feeds the cleaning solution to the spray nozzle. Plus, it has a better-designed pretreat spray feature and an easy-clean brush roll cover. If the Handheld Motorized Brush does not oscillate or move back and forth at a consistent rate, you can follow the guidelines which are given below: The upholstery and carpet mats can be cleaned with this product, but it is not recommended for use on leather. Disconnect the black and gray vacuum hose on the back of the machine and connect the gray cuff of the upholstery tool. Re-assembly tipto reinstall the wheels and axle: Slide the axle and wheels back onto the Rug Doctor. You can safely clean most carpet materials, including nylon and polyester, with a Rug Doctor. These cookies will be stored in your browser only with your consent. Oct 7, 2020 That said, wed recommend you act fast if you drop your hot dog on the carpet and keep permanent markers away from young children who like to create unconventional art. We haven . Rug Doctor X3 Commercial Carpet Cleaner - Large Red Oxy Pro Pack On the back of the machine, disconnect the grey hose, and put your hand over the end of the hose to ensure you feel strong suction when the machine is turned on. Ascertain that the black rubber seal around the top of the white dirty water tank is flush with the tanks surface. When you hit the end of the stroke, release the red button and pull back about six more inches. If water splashes out of the nozzles for the Wide Track model but does not spray adequately, check the spray nozzles for clogs first. Make sure the clear dome is sealed onto the white tank properly by ensuring that the black gasket on the clear dome is flush against the clear dome. Use of this Machine with Rug Doctor Trademarks for rental purposes is UNAUTHORIZED and is in violation of U.S.C. The new water pump has a blue and brown wire, the Rug Doctor Pro has a black and white wire leading to pump. The Rug Doctor Deep Carpet Cleaner digs deep to remove dirt, but features like its small water tank and awkward Super Boost Spray could be improved. That said, this competitor, which we also tested, is very heavy at a whopping 40 pounds, making it a bit challenging to maneuver. Unscrew the Easy Measure Solution Pour Cap from the Clean Water Tank. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. If the white tank is around half full of dirty water, you have simply run out of water in the lower red tank and we'll need to refill the red tank with more water and cleaning solution. Your Rug Doctor Pro-Deep Carpet Cleaner is ready to use right out of the box. Make sure you dont miss a thing. Pro-Deep Carpet Cleaner Support | Rug Doctor If you hate nothing more than piecing together products, youll be glad to hear that the Rug Doctor is essentially ready to go right out of the boxnote that its a big box, though. Is It Possible To Have My Portable Spot Cleaner Repaired? It does not store any personal data. Offer ends 5/4/23, while supplies last. Feel the carpet where the machine was sitting. Find a repair shop near you. Between the daily wear and tear from shoes, pets and settling dust, and the inevitable spills and accidents, your carpets take a real beating. Rug Doctor Portable Spot Cleaner Support | Rug Doctor Rug Doctor Pro Deep Commercial Carpet Cleaning Machine, Large Red Commercial Grade Carpet Cleaner, CRI Platinum Rated, Includes 48 oz. Turn the vacuum switch on and see if there is any suction coming from the grey hose. Pull up on the solution hose and see if it comes out of the brass connector. Thereafter, you may be directed to take the Machine to a local repair center or required to ship the Machine to a Rug Doctor Warranty center should additional repairs be required during the Warranty period. Bissell Big Green Machine Professional Carpet Cleaner: In terms of size and deep cleaning ability, one of the most comparable products to the Rug Doctor is the Bissell Big Green Machine Professional Carpet Cleaner. Reply. If your carpet is wet, ple Rug Doctor Troubleshooting: No Suction Rug Doctor. This cookie is set by GDPR Cookie Consent plugin. Firstly, you will need to check that you have filled the correct tank. Do not use the previous pump's in-line diode. Make sure that the pump is installed in the correct direction. Download Examine the dome filter on the top of the machine if your carpet is wet but there is no dirty water collected in the white recovery tank as a result of the dampness. The cookie is used to store the user consent for the cookies in the category "Performance". This cookie is set by GDPR Cookie Consent plugin. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". We also use third-party cookies that help us analyze and understand how you use this website. Get the best deals on Rug Doctor Upright Carpet Cleaners when you shop the largest online selection at eBay.com. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. The following exclusions apply for Machine and part(s) failures due to: 1) normal wear and tear; 2) Machine alterations and 3) abuse or misuse of the Machine, including use not in accordance with the Instruction Guide. For large areas, use up to 2.6 gallons of water and 1/4 to 1/2 cup solution or vinegar per gallon, depending on the size of the area. Check the braided hose on the rear of the machine is securely fastened. Back behind where the white tank sits are 3 solution hoses. The machine will have to be looked at by a vacuum repair facility. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. There might be a clog in the lower vacuum track. $350.00. How Many Rooms Can Be Cleaned With Rug Doctor Carpet Detergent? Rug Doctor carpet cleaning machines have been manufactured, tested, and inspected in accordance with Rug Doctors high standards of quality.
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