If there are any issues with the tickets (e.g. Having a comprehensive marketplace seems to be Viagogos main goal, but that is not the most important thing when you decide to buy a ticket to your favourite event. Prices may be higher or lower than face value. I really wish I had gone direct to the event organiser. Viagogo which was founded in London in 2006 by the former co-founder of StubHub Eric Baker, and is considered today as the largest ticket marketplace in the world, spreading to over 160 countries. Viagogo dont force you to register before using their service, which is a great timesaver if you dont intend to use Viagogo often. \r\nI live just outside of Portland, Oregon. It would be an extinction event for their respective UK businesses. customer service, but they still have their Viagogo guarantee that will give They also accept direct payments and Paypal to make it easy to pay for your tickets. I guess I am a victim of its hard sell as the site reminds customers tickets are selling fast. A spokesperson for Viagogo said it had strict measures in place to ensure the accuracy and compliance of listings and to prevent fraudulent selling, which are audited annually by a third party. Which means they held onto my money from Feb 12th til June 9th.\r\nI was told today that I would not receive any further compensation for my costs.\r\nI am a disabled Vet on a fixed income and this is how Viaggo treats people. Getting tickets for a sold-out concert is a difficult task without turning to ticket touts outside of a venue on the night itself. Even . Although scammers were a common problem in the early days of online ticket reselling, the industry has managed to get a handle on this issue over time. A flight to Las Vegas or Kansas City doesnt normally cost $700800, but we are routinely seeing prices like that these days. I have been told by staff at the Royal Albert Hall that the majority of its high-value tickets were sold directly to an individual on Amazon who used Viagogo to resell at a huge premium. In that case, they might require you to provide them with a proof that I asked for a refund but it was refused. I haven even read that a Baron is associated with this company he really must be having a great laugh at us easy prey. If we were to look instead just at one-way tickets departing on May 7, we'd see that they cost $150, or exactly half as much as the round-trip. @viagogo I bought 2 95 tickets, the invoice said it was a 110 ticket. In short we dont want to lose out on something that we will like, such as popular football tickets. Flights to Europe are averaging $1,141 round-trip, 34% more than they cost last year. Going to cost to see things there! It didnt. For one, there's a lack of planes. Just the way of life. The scandal of fake sellers committing fraud on this platform demands serious and immediate investigation. Next step\u2026legal action. Viagogo is currently one of the worlds largest ticket marketplace, and were one of the first ticket vendors to see major success online. * One or more of these files was not uploaded due to an invalid file type. Why Are One-Way Flights More Expensive Than Round-Trips? In his 40+ years in the music business, Alan has interviewed the biggest names in rock, from David Bowie and U2 to Pearl Jam and the Foo Fighters. Manchester City v Manchester United tickets, Manchester United v Manchester City tickets, LiveFootballTickets.com Complete Review. We do everything in our power to prevent tickets from being bought for resale, and are very clear fans should avoid firms like Viagogo. Amazon ceased operating as a ticket agency in March. While airfares have moderated some, they are only slightly lower than last years sold-out summer. Which is cold comfort, since prices seem so much higher than they were during the pandemic, when we all got used to rock-bottom deals. SportsEvent365 Are They Safe? For more information, please see our Out of desperation to divest StubHub International, viagogos listings have been artificially boosted creating an illusion that the site is laden with tickets, and that the uncapped secondary market continues to boom. Musicians condemned Viagogo amid renewed concern about resale websites, which allow fans but also professional ticket touts to sell on music, theatre and sports tickets for profit. Please note that we may share your email with the company to verify your order. They are known for grossly overcharging by jacking up prices on "limited" tickets. Can I find the tickets that Im looking for on Viagogo? How can Viagogo get away with charging such big fees? What are the common Viagogo reviews & Opinions online? I now fully intend to expose these cheats on every public platform available - as will my many, many friends and family. You being looted by another Eurpean based company. The problem with places like Viagogo is that say your tickets were originally purchased from GigsandTours, you aren't their customer so they can't help you with any issues. Exclusive: calls for investigations after test purchases indicate fraudulent practice of speculative ticketing. hello mirrors) youd have to question how much due diligence these shiny happy people actually undertook. Hes also known as a musicologist and documentarian through programs like The Ongoing History of New Music. Are cheap flights a thing of the past? Here's why your summer trip is and if they dont arrive, not only will you get a full refund but the seller Youll be glad to know that it is a relatively painless process to find your tickets on Viagogo, thanks to a host of search features on their site. Why are flights so expensive this summer? Customer complaints include a lack of support after their purchases, high booking fees and other concerns. There are two types of ticket agent: Primary and Secondary Primary agents have a direct contract with the event organiser. do have an issue with tickets that were purchased on Viagogo, you will receive If you wait until the last minute to get your tickets, you will likely end up paying higher than before if the event is high demand. Artists whose tickets have appeared on Viagogo under listings placed by GES SL, said they were appalled by the ease with which industrial-scale ticket touting continues unchecked. I'm starting to feel like you know you ripped me off and don't want to talk to me. A previous comment said it well$1.2 billion event venue. For example, there are e-tickets options that can be delivered to you via email for easy delivery, but not for the other options. Paradoxically, however, viagogo then proceeded to remove all Sofia Wagners tickets at one stroke, although H.E. Help! Is Viagogo Legitimate??????? - The Student Room From the reviews of Viagogo, their customer service is something that definitely needs to be improved. will be higher as the person has already purchased the ticket at full price and Shari uncovered what appeared to be a premeditated pattern of cloned and speculative listings by all three sellers. Is Viagogo a scam? - Holiday Travel Forum - Tripadvisor In fact, weve been seeing more deals announced which tells me maybe demand isnt quite as robust as it was earlier this year. See Tickets Reviews is See Tickets legit? Having raised this issue specifically with the CMA back in January, FanFair will now write to [the chief executive of the watchdog] Andrea Coscelli and his enforcement again urging immediate action. The Points Guy publishes flight deals every day including several for sub-$500 flights to Europe. Strengthen your review by uploading photos & videos. If you want to know if using Viagogo is reliable, then read ahead. I really want to go to this show. We only partner with safe websites so that you can be guaranteed tickets. You've paid Viagogo so it's on them to try to help, but of course they aren't actually supplying tickets so it can get a bit messy. The Most Comprehensive Viagogo Review Online. They refunded the money on June 9, 2022. It\u2019s no surprise that CEO, Eric Baker has narrowly escaped prison - Google him, it\u2019s shocking!!! Read Customer Service Reviews of www.viagogo.de - Trustpilot Stupid or what? and our All rights reserved, Is Viagogo Reliable? Out of my concern, I emailed Viagogo and this was their response: Sellers on viagogo are only paid for their tickets after the buyer has successfully gained entry to the event. Despite overcast skies, Seattle is a beautiful part of Washington State. It appears a member of the public purchased them and then resold on Viagogo, it says. The original face value was 18 each but I found Id been charged 1,772 for the three [after fees were added to the sellers new asking price]. For the moment, though, it might be best to steer clear of Viagogo if you are looking to get tickets to a popular event. I resold concert tickets and Viagogo is insisting it paid me - but I All of this is happening on the Competition and Markets Authoritys watch, he said, referring to previous efforts by the consumer watchdog to crack down on speculative sales. However, rather than act on this evidence, their repeated response has been to roll out a confused and Orwellian PR statement: The CMA takes any allegations of breaches of the court order secured against Viagogo very seriously and will not hesitate to take action, including court action if necessary, if we find that Viagogo is failing to meet their obligations under the order. In front of the stage was $267 for GA seating, but those were really hard to grab. Our Concert which finally happened last year was cancelled twice and despite numerous emails phone calls to the company for refund they refused to refund our tickets and stated the concert was postponed. The information provided by Viagogo for GES is incorrect but the Guardian has established an link between the two companies. Domestic flights remain high, too. Can we ever expect flight prices to lower to what they were before the pandemic? Turned up to the event and was denied entry for invalid tickets. The company, which was founded in London in 2006, has a network of more than 60 global websites with customers in 160 countries. The CMA, in particular, have been provided with extensive evidence of large-scale fraud, theyve witnessed test purchases where fraud was openly committed, as well as what appear to be overt breaches of the law. 2023 Lonely Planet, a Red Ventures company. The fresh allegations focus on more than 1m worth of tickets for gigs across Europe, at least some of which were advertised by a Madrid-based company with connections to Viagogo. Viagogo: Ticket reseller says it's 'misunderstood' after misleading Aside from the terrible timing, notably it was described as the worst deal ever by Forbes, the merger also attracted attention from British regulators who foresaw, correctly, that it would bestow viagogo a monopoly position in the UK. Being able to rely on your ticket vendor when something goes wrong is a really important part of what separates the good from the bad. However, such valuable UK-based partnerships have all but dissipated. However, there has been a great deal of criticism directed towards Viagogo as of late. Customer complaints include a lack of support after their purchases, high booking fees and other concerns. This makes Viagogo a great option if you are trying to buy internationally from countries such as Australia, Hong Kong or Singapore. A free food fair and discounted movie tickets don't do much in terms of turning up the merriment. A Madrid address given for GES SL on Viagogo not only gives an incorrect street but the company name is incomplete. Events has since morphed into a new identity and continues to fraudulently list tickets. When I purchased my tickets the site said UNOBSTRUCTED VIEW and on reading this was in the VIP area. Should I buy legit seats as backup? Why the Knicks and Kings have the NBA's most expensive tickets The average price to enter Game 1 of the series between the Kings and Warriors series was $668, or 603 percent higher than the . Most touts aim to turn a profit at high-demand events. Privacy Policy. Pop-ups, notifications in giant red letters and queueing systems to keep you waiting have all been implemented to convince you to buy from them. No problem though\u2026.I already had the proof.". This is definitely something to consider before using Viagogo. ", "I wouldn\u2019t even give this company if thats what you can call them 1 STAR. Is what's stated in this answer reliable? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Digital Minister Margot James told BBC Radio 5 live that if fans had to use a secondary site to buy tickets, "don't choose Viagogo - they are the worst". The Advertising Standards Authority (ASA . This subreddit is devoted to the band Slipknot. Once you manage to pass this loading page, you will see some more scare tactics and somewhat of an unorganized page. Having a well-stocked marketplace is a huge part of what makes a ticket vendor great but its not everything. They will give you either the option to create an account before you complete your purchase via Facebook or email. Expect to spend in the neighbourhood of $4,000. Stubhub Are They Safe? Viagogo Review - Is Viagogo Legit? - Ticket-Compare.com In the rare instance that a problem arises, viagogo will provide equivalent or better tickets, or a full refund. In April the Competition and Markets Authority (CMA) threatened it with legal action for. their tickets. Use those points and miles as soon as you can. Would you like to add a photos or videos? The real issue, though, is how poorly they have brought this tactic into their queueing system. Leave this blank if you'd like to publish your review anonymously. In addition, you dont have to register beforehand in order to book your tickets. They dont last long these days. The companys full name, according to a well-placed source, is Global Experience Solutions. Viagogo is a supposed ticket retailer; however, their values are set in money and not in people. With that being said Viagogo recently has made some improvements to their transparency and have improved the customer support in most regions so we do hope that this pattern will continue going forward. You can always check all the available options on Seatpick for the desired event and find more options and other recommended sites. We are also seeing increased demand. Die Platzierung ist natrlich viel schlechter. -Explore the world's largest selection of events. Interestingly, the increased consumer demand for travel has made up for reduced business travel, which has not returned to pre-pandemic levels. $2200.00 down the drain. Purchased on Feb 12, 2022. Clint Henderson: You are not alone: prices have spiked this summer for many destinations, and are likely to remain elevated for the duration of the season. Read Customer Service Reviews of www.viagogo.com - Trustpilot Here are six things to know about the Emerald City gem of the Pacific Northwest. One of the biggest online ticket sellers is Viagogo and in the following article, we will address all of the pros, cons of using their site, and address questions such as: what is Viagogo, how does it work, is it safe to use, what to look for when buying tickets on their platform, how to contact them after you purchased tickets, and much more. Following the You & Yours broadcast, this registration changed to a bogus address in Madrid and then, days later, Ticketing Expert LTD shifted into a new identity entirely. Plus, although 100% of your money back. This was a birthday treat and I\u2019m now concerned that I can even get in the event after reading some of the other reviews. Similarly, they rarely price tickets at 10 times over face value. Like any other resale marketplace, the prices Viagogo accused of listing non-existent tickets on behalf of seller To allay these competition concerns, viagogo was instructed by the CMA in February 2021 to divest itself of the StubHub business outside of North America (aka StubHub International) in order for the merger to complete. We compare only safe & secure primary and secondary marketplaces. The fresh allegations focus on more than 1m worth of tickets for gigs across Europe, some of which were advertised by a company with connections to Viagogo. Until then, viagogo and StubHub were compelled to operate as separate businesses. You can read reviews about our recommended ticket marketplaces here: Best ticket sites. Pioneering a commercially questionable model that combines the 1985 comedy classic Brewsters Millions and a Stella Artois marketing pitch, Ryan & Jacobs strategy appears to involve posting tens of thousands of reassuringly expensive tickets at events like Cherym & Cheerbleederz at Birminghams Sunflower Lounge, or Goan Dogs at Manchesters Castle Hotel, or Julia Bardo at Clwb Ilfor Bach, or Lonelady at Stereo in Glasgow or Joe & The Shitboys at The Horn in St Albans. Last month, so-called secondary ticketing platform viagogo removed an estimated 1m+ of fake and fraudulent tickets from its UK website mostly for large outdoor festivals such as Reading, Parklife, TRNSMT and Wireless, but also for upcoming shows from Billie Eilish, The Weeknd, Nothing But Thieves, Tom Jones, Fatboy Slim, Lorde, The Kooks, The Charlatans and many, many others.
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