Marco was our waiter and very nice. The rating is based on information that has been compiled by Costco Travel buyers and might differ from other references. Also, they didnt refill our fridge or restock our things everyday. In the evening, guests can relax in the cozy lounge bar. Hotel Xcaret Arte in Mexico's Riviera Maya is an Epicurean - Islands When we say everyone We mean even the little ones! There was a problem loading the reviews. ADO International Bus Station is 9 km from the accommodation, while Church of Guadalupe is 11.4 km away. Encanta - Onsite fine-dining restaurant. In addition, in all restaurants you will find dishes designed for the little ones in the family. Only downside was the distance from the airport and some of the tours. Hotel Xcaret Mexico is 12.6 miles from Cozumel. Then, with the helping hand of our therapists team, you will enjoy a customized mental and sensorial rest. Hugo was our waiter and he set the bar very high. Colored by the blue shade of the Caribbean and the green tone of the Mayan jungle, Hotel Xcaret Arte meets the heart of Riviera Maya. 60 m Without a doubt, it is a paradise that we want to share with our loved ones. Yes, free parking, secured parking, and valet parking are available to guests. That is why we have a wide variety of menus where you will find something for all ages and tastes. She went so above and beyond that when we return, we will make sure we are booked at her casa. Property is on or next to a beach and has a private beach (free access). However, in addition to being able to admire the impressive Caribbean Sea, Hotel Xcaret Mxico has a unique beach area in the destination that creates small coves that look like natural pools without waves. //id: 6495542aae264a8f9d3175436c8a8908 Contributions should be appropriate for a global audience. de C.V. , I automatically th ink of family vacations thanks to all the parks and activities to which it gives you access, as well as its delicious food, which combines traditional Mexican recipes with the best of international gastronomy. For the best room deals at Hotel Xcaret Mexico, plan to stay on a Monday or Saturday. especially shout out great service from Ivan(our butler) Leonardo (our waiter at Las Playas) and my favorite restaurant Kibi Kibi which I have blanked on our waiters name. We pushed back because, not only did we have four witnesses to what Erick told us, but we also had a text message screenshot in which he confirmed this. Yes, Hotel Xcaret Arte offers airport transportation for guests. 282 L21-3 Colonia Rancho Xcaret, Playa del Carmen 77710 Mexico Visit hotel website 011 52 800 795 4525 E-mail hotel Affiliate website Write a review Check In / / Check Out / / Guests Contact accommodation for availability. When they said all included, they meant it. Hotel Xcaret Arte All Parks / All Fun Inclusive, Adults Only also has 3 swim-up bars and a Turkish bath, as well as access to a nearby outdoor pool. Dining choices include 10 restaurants and the 3 swim-up bars are great places to grab a cold drink. Free WiFi, 60 m See more questions & answers about this hotel from the Tripadvisor community. The resort stood apart from others in the area, offering local cuisine, authentic experiences, intricate decor and an All Fun Inclusive concept that wasn't ever seen before. If you are staying at another hotel, you can purchase a day pass for the hotel. In addition, the beach area puts small life jackets at your disposal and is supervised by lifeguards, so you can relax and take care of your children while you rest with your favorite drink in hand. Is there a pool at Hotel Xcaret Arte All Parks / All Fun Inclusive, Adults Only ? Yes, Hotel Xcaret Mexico has a pool onsite. These rooms boast in-room dining, synthetic feather duvets and pillows, flat-screen TVs, drinks and snacks minibars, air conditioning, traditional hammocks on their terraces, Jacuzzis, coffee makers, and cordless phones. The brand-new Hotel Xcaret Arte features eco-integrating architecture that blends design and nature with love and respect for the Mayan region. English, French, Italian, Portuguese, Spanish, Disinfectant is used to clean the property, High-touch surfaces are cleaned and disinfected, Property is disinfected using an electrostatic sprayer, Sheets and towels are washed at 60C/140F or hotter, Guest accommodations are sealed after cleaning, Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico), Cashless transactions are available for all charges at the property, Protective shields in place at main contact areas, Guest accommodations are accessible via mobile device, Personal protective equipment worn by staff, Enhanced food service safety measures are in place. Are there opportunities to exercise at Hotel Xcaret Arte? Try again. It provides a sauna, a Jacuzzi and complimentary wireless internet. If 15 pools, 10 restaurants and 11 bars aren't enough, you'll also have unlimited access to the eight Xcaret adventure parks, which tick off everything from zip lines to white water rafting. An experience that is built in the Textile Workshop and in the open space activities, that will allow you to enjoy paradise in any way you wish to live it. There is no photo limit, so share a fun time with your kids while getting beautiful memories to take back home. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Hotel Xcaret Mexico that suits you best. A cruise tour is a voyage and land tour combination, with the land tour occurring before or after the voyage. Day pass, Te contamos todo - YouTube 0:00 / 14:17 Hotel Xcaret Arte OJO! This wasnt too much of an issue though. Love that they used the natural materials from the site and surrounding states to keep everything here "Local Made". The hotel has numerous pools of different shapes and depths in which children can swim. I believe xcaret would do well by getting her input on further training for customer service positions. The cheapest price a room at Hotel Xcaret Mexico was booked for on KAYAK in the last 2 weeks was $696, while the most expensive was $1,310. Hotel Xcaret Mexico features four types of rooms: general suites, junior suites, swim-up, and master suites. The attendants are so helpful and accommodating. What are some of the property amenities at Hotel Xcaret Arte? var spanElement = $('#6495542aae264a8f9d3175436c8a8908');var element = spanElement.prev();element.on("click", function(event){$namespace.Analytics.trackPageView('home/externalUrl/https://costco-travel-us-mbr.custhelp.com/app/answers/detail/a_id/9769/kw/shop%20cards');;});spanElement.remove();$('#script-6495542aae264a8f9d3175436c8a8908').remove();})(CT); for more information. Erick quoted us a discounted price for adults and told us bringing our two children would be 50% off. Carretera Chetumal-Puerto Jurez, Km. This place is beautiful. My wife and I had a couples massage at the Muluk Spa at Hotel Arte. All employees we interacted with were warm, friendly and very helpful. Search for Hotel Xcaret Mexico discounts in Playa del Carmen with KAYAK. Its benefits in Muluk Spa and its suites with volcanic stone bathtub in the terrace are the starting point to purify yourself in the paradise in front of you. However, concierge gives you long-winded speeches about up-sale for Time Shares. The follow-up act touts nine dining experiences, inspired and overseen by some of Mexico's top chefs who are pioneering and furthering their respective areas . Copyright Experiencias Xcaret Web S.A.P.I. Each accommodation is individually furnished. Wooden sculptures of animals and seashells flank the airy hallways. Sincerely, Hotel Xcaret Arte, General Management. Hotel Xcaret Mexico from $55. Playa del Carmen Hotel Deals & Reviews The property reserves the right to pre-authorize credit cards before arrival. If after you visit the Children's World, you notice that your little ones still have a lot of energy, don't forget the rest of the family activities you can enjoy in the park. I mean a standard room is 600 above and its so not worth it. Our room view was great. What food & drink options are available at Hotel Xcaret Arte? It seemed too good to be true but he assured us this was because the hotel had a philosophy that it was much easier to get people to come back if they offered a steep discount while on site. This was an outright scam, from start to finish and I am sad that we fell for it. Take advantage of the All-Fun Inclusive concept of Hotel Xcaret Mxico to take the whole family to this majestic paradise. Offering a unique artistic and cultural experience, this All-Fun Inclusive resort welcomes guests 16 and older and features numerous pools, a variety of restaurants and bars, a fitness center and a spa. It was so uncomfortable to continue to tell them to leave you alone, basically, because they wouldn't stop trying to sale you a Time Share or membership. Carretera Chetumal-Puerto Juarez Km. If youre after a cheap room at Hotel Xcaret Mexico, then you should consider staying during the low season. Among its more than 50 included attractions is the Children's World, available from 9 a.m. to 6 p.m. The Costco Star Rating assigned to each hotel is only intended as a guideline. 282, Rancho Xcaret,Playa del Carmen,Quintana Roo. Offering a unique artistic and cultural experience, this All-Fun Inclusive resort welcomes guests 16 and older and features numerous pools, a variety of restaurants and bars, a fitness center and a spa. A New Art-Focused Resort Has Debuted In Playa del CarmenAnd - Forbes How much does it cost to stay at Hotel Xcaret Arte All Parks / All Fun Inclusive, Adults Only ? We spoke to probably four different hotel representatives and they each told us a different story with different numbers. Service was slow and a bit inconsistent this second time. What is included when you buy a day pass to the xcaret resort? The water temperature for the shower was scalding hot or freezing, which was annoying. A key feature of a stay at Hotel Xcaret Arte is the all-inclusive access to all nearby Xcaret parks which boast every type of entertainment you could want in a Caribbean vacation. They created, experimented and healed themselves in connection with the deepest parts of Mother Earth. We mainly booked this resort for the included parks- we did Xenotes, Xavage, Xenses, Xplor Fuego and Xcaret. Its menu is more international, so there will surely be more than one well-known dish that is already their favorite. If you are staying at Hotel Xcaret Mexico you will have access to all of their parks (8 total) no need to buy park passes. Youll have a private room with all the hotels amenities. Yes, Hotel Xcaret Mexico offers free Wi-Fi. We recommend calling ahead to confirm details. At that point we were disgusted and wanted to walk away. A private experience for those whose look for exclusiveness. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Are pets allowed at Hotel Xcaret Arte All Parks / All Fun Inclusive, Adults Only ? We would have liked to hear about this offer earlier. When the mood for exploration, water sports, or family fun . Children under 13 years of age can also enjoy them as long as they are accompanied by an adult. over a year ago over a year ago The exact amount of the Digital Costco Shop Card will be calculated during the booking process. We had the most amazing time as this all inclusive hotel, the staff really make the experience, nothing is too much trouble and they take care of everything for you. There's no capacity for cribs at this property. Does Hotel Xcaret all inclusive have conjoined rooms? Everyone, from children to adults, will find something that they will surely want to repeat year after year. Definitely recommend the tamal and any of the juices. This stay has listed several different cleanliness practices. Thanks to its proximity to the beach and our inlets, Casa de los Artistas will give you postcards that seem to be created over a canvas. I give my permission to subscribe to this newsletter. We are Mexico, we are art. Keep on reading and get to know them all so you know where to take them on your next visit. Hotel Xacret Arte - Latest News, Videos, Offers | TravelPulse Yes, guests have access to a pool, a fitness center, and a sauna during their stay. He told us that we would be invited to attend a sales presentation, but we would not be required to attend. Airport (CZM) - 13.1 miles/21.1 km, Blue Moon Beach Bar Sandos Select Club - 9 min drive. All rights reserved. Providing a restaurant, the property also features a terrace, as well as a sauna and a hot tub. We apologize for the inconvenience. Booking.com does not accept responsibility or liability for any reviews or responses. Sincerely, Hotel Director Xcaret Arte. Enjoy the magic of Isla Mujeres, its beaches, picturesque atmosphere, and the warmth of its people with Xcaret Xailing. It was very good. Las tarifas del Hotel Xcaret Arte no son fijas, cambian constantemente durante todo el ao. Arrival day, we went to Fuego on Mexico side. (function($namespace) { de C.V. We use own and third-party cookies to improve your experience on our website. Please visit this link//nonce: 160718fe9f2348ba8d220ade4ec90a1b Take advantage of the All-Fun Inclusive concept of Hotel Xcaret Mxico to take the whole family to this majestic paradise. Open daily. There's a charge of USD 150 per pet, per stay. Went to the vegan restaurant-Appapachio for supper with a friend and Daniel was wonderful explain all the delicious food and drinks. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. The drinks were watered down or just a bunch of sugar except for the lobby bar or dans bar in fuego. If youre hoping to tour the region, youre in luck, as Hotel Xcaret Mexico offers elite excursion services. The surprises are not over yet! Open daily. As a guest at this hotel, youll have unlimited access to superb fun parks such as Xcaret, Xel-H, Xplor, Xenses, Xoximilco, Xplor Fuego, Xavage, and Xenotes. Prices for packages are per person, based on double occupancy. Hotel Xcaret Arte OJO! Considerations to enjoy paddle and kayak: Book these activities in advance, since they are among the favorites of visitors, the waiting time can be a bit long. See Full Terms & Conditions- Opens a dialog. To edit a review youve already submitted, contact our Customer Service team. Travelers may receive a savings voucher when they submit a review. We spent weeks trying to speak to an Xcaret representative who could help us. Please zoom back in. Recommend tofu bowllasagna and burger, Dear yuangz2023 We are glad to know you had an amazing time during your last stay at Hotel Xcaret Arte enjoying the concept we offer but specially our restaurant Apapachoa and the service Daniel offered, thank you for the time you have taken to share your experience with us. 120 m When I think of Hotel Xcaret Mxico, I automatically th ink of family vacations thanks to all the parks and activities to which it gives you access, as well as its delicious food, which combines traditional Mexican recipes with the best of international gastronomy. Visiting the beach during your visit to Riviera Maya is obviously a must. The spa hidrotherapy was great. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Day 3: spent the morning touring the resort. She was pleasant, attentive, and responsive when I asked for harder or softer. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Warm regards Hotel Director Xcaret Arte. Not what youre looking for? What to do with children at Hotel Xcaret Mxico? Guests will also enjoy unlimited access to select nature parks and tours, including Xcaret, Xel-H, Xplor, Xplor Fuego, and more. I did a lot of research before booking; YouTube, joined Facebook fan page etc, but the videos and pictures just do not do this resort justice. The entire hotel is surrounded by different Xelfie spots with beautiful scenarios. Inside, your children will have fun in its cenote, its waterfalls, and even a secret adventure with different obstacles and slides for children 6 years and older. Apr 30, 2023. Here, the little ones can enjoy crafts, patio and water games, and even movie screenings. Use of the pools and restaurants $100USD. Please dont include personal, political, ethical, or religious commentary. The property is a member of Preferred Hotels & Resorts. Oh well, I will just have to go back. Free WiFi, Mastercard, Even the language in the document we signed at the hotel did not say attendance was required. It only said that we would be invited. We made a down payment of $700 that was non-refundable and were instructed to finalize the payment for the trip after we returned home. Hotel Xcaret Arte 1,998 reviews #37 of 339 hotels in Playa del Carmen Carretera Chetumal-Puerto Jurez Km. Copyright 2008-2023 Costco Wholesale. Reservations are required. Guests under 16 years old are not allowed in the spa. This All-Fun Inclusive package includes access to the eco park and tours, as well as transfers, to make sure each guest enjoys adventure and action. Spent some time at the Disenio rooftop pool and I will have to say that I did prefer it because of the shade there. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. All are air conditioned and offer a private bathroom, an in-room safe and ironing facilities. If you can't find what you're looking for, you can also send your own questions to the property. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F; guestroom doors are sealed after cleaning. Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Everyone was so friendly, specially the lobby concierge, Cristian who helped us a lot, and Idalia, Ill miss her margaritas!!!! To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. The attention to detail is amazing-every aspect is thoughtful and beautiful. We invite you to taste the Mexican gastronomy, from an honest offer from these flavor artists, that form part of the Gastronomic Group of Hoteles Xcaret. Search for the cheapest hotel deal for Hotel Xcaret Mexico in Playa del Carmen. The onsite spa has 20 treatment rooms including rooms for couples. Do not refresh your browser or exit this page. What are the cleanliness and hygiene measures currently in place at Hotel Xcaret Arte All Parks / All Fun Inclusive, Adults Only ? Fans of the original Hotel Xcaret Mexico will find that the quality level remains just as high at the new resort. Book an all inclusive vacation package to Hotel Xcaret Arte in Riviera Maya. At Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only , you can hit the beach to retreat to a free cabana or enjoy the shade from a beach umbrella, plus you'll be just a 5-minute drive from Xcaret Eco Theme Park. Approximate prices in IDR for a 1-night stay, Located in Playa del Carmen, 8.9 km from Playa del Carmen Maritime Terminal, Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only provides accommodations with free bikes, free private parking, a fitness center and a garden. Day pass, Te contamos todo Viaje Libre 1.24K subscribers 12K views 1 year. Fabulous meal! Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults - Expedia Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. Something went wrong while performing the search. This Casa will be the scenario of different local, national and foreign artists. Ideal for those who treasure contemplation moments in a relaxed, original and spontaneous environment. Adventurous All-Fun Inclusive Concept at Hotel Xcaret Arte The spa is open daily. Der kalexnde, We are very happy that you have enjoyed the magnificient culinary experience of our hotel that is part of our Mexican traditions. Junior Suite Ocean View | Beach/ocean view, Egyptian cotton sheets, premium bedding, down comforters, *See fees and policies for additional details or extra charges, Pets are allowed for an extra charge of USD 150 per pet, per stay, Guests under 16 years old are not allowed in the spa, Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. Annoying when we wanted more water. On-site, further activities enhance your stay including pools, a spa, a shimmer white sand beach, and more. We expect to have the opportunity to welcome you again to be able to offer a more charming experience. of this trip for me was having to pay 100% of our bill at HA (one of the restaurants you have to pay for at the resort) I was not feeling well in the few days before our reservation so tried to cancel well in advance of 24 hours but they said we would still have to pay the full bill even if we didnt go (300 dollars so not insignificant) I dragged myself to go as a result and couldnt eat anything :( a complete waste of money for us Overall the food which was included as part of the all inclusive was great, we particularly enjoyed Fuego and Tah Xido and the Sunday brunch at Las Cuevas (included if you stay in Artistas) The hotel itself is beautiful, the detail that has gone into every part of it is exceptional. 4.5 Star Hotel. Service animals are exempt from fees. Daniel was the best and gave us fabulous recommendations. The resort is difficult to navigate and the app isnt the most useful. Which popular attractions are close to Hotel Xcaret Arte? In addition, the beach area. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. 24 hours a day 7 days a week. This property advises that enhanced cleaning and guest safety measures are currently in place. Free transportation to all the activities and tours. To travel to the hotel from the airport, you can board a taxi, shared shuttle, or a private shuttle. That's right, there is a special world for them that you can find inside Xcaret Park. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. Does Hotel Xcaret Arte All Parks / All Fun Inclusive, Adults Only have any outdoor private spaces? What is included when you buy a day pass to the Air conditioning Its a buffet with the meat that comes to your table on a skewer. Is parking offered on site at Hotel Xcaret Arte All Parks / All Fun Inclusive, Adults Only ? . Im hesitant to give a lower rating because everyone was so nice and our last trip before this one was magical. However, within the hotel you will find endless activities and spaces that the children of the family will love. Yes, there's free self and valet parking. The staff were always making sure you had the best experience when dining and any of the many restaurants. Copyright 2022 Experiencias Xcaret Parques, S.A.P.I.
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