Smoking: Except as may be provided by a specific independent operator, smoking is not allowed on motorcoaches, mini-buses, trains or airplanes. You can make ship-to-shore calls from your stateroom, 24 hours a day. Can I modify reservations with the Royal Caribbean app? Day 7 - Colombo, Sri Lanka. Day 3 - Penang, Malaysia. Explorers (6-8 years): Call 26006 from a ship phone For more details about how we use your information, view our Privacy Policy. Make sure you have the proper forms of identification needed for your particular trip. For your convenience, the guests Relations Desk can cash travellers cheques and provide foreign currency exchange. Each guest, or if a minor, his or her parent or guardian, shall be liable to and shall reimburse Royal Caribbean for all damage to the ship and its furnishings and equipment, or any property of the ship, caused by any wilful or negligent act or omission on the part of the guest. Please note that at any point in the process it is at the Master/Hotel Director/General Managers discretion that any child and their parent/guardian be disciplined or disembarked from the ship. We cannot accept any liability whatsoever for any mistakes or any incorrect/ inaccurate information which results from the use of any out- of-date brochure. Blackout dates may apply. Think of this as a step up from your typical dinner wear. WHAT HAPPENS IF I BECOME SICK ONBOARD SHIP? Reservation We are experiencing technical issues. Your health and safety remains our top priority. They may not be taken off the ship on port days. Arrive on time: Your arrival time is also when you take your pre-cruise wellness check. Cruise Planner: Pre-Cruise Deals | Design Your Cruise | Royal Caribbean No animals are permitted onboard (with the exception of service animals for guests with special needs). NEED TO MAKE AN Review the travel documents required by Royal Caribbean to board our ship as a U.S. or non U.S. citizen plus additional information regarding our international destinations. You can check out towels at the main pool with your SeaPass. We are delighted to have provided a safe and enjoyable cruise to millions of guests over the years. It shall be a condition of boarding and remaining on-board any of our ships that all guests throughout their stay comply with our Guest Conduct Policy. If a child is cruising under your supervision and exhibits dangerous and disruptive behaviour (i.e. Guests who do not opt for pier transfer are responsible for all baggage transfers and transportation to and from the pier. Royal Caribbean International policies and procedures are constantly evolving. Cruises - Amazing Cruises and Cruise Deals | Royal Caribbean Cruises To provide you with a cruise offer, please ensure the image you upload is your best cruise line casino offer and includes the following fields: Only one Offer Match submission can be submitted per recipient. You should plan to arrive at the pier at least two (2) hours before the ship is scheduled to depart. Wear face coverings: Face masks are optional, outdoor/indoor, in your stateroom or on your balcony. and will dispose of containers holding alcohol. We regret we cannot accept liability for any complaint or claim which is not notified entirely in accordance with this simple procedure. These requests are made to provide a comfortable cruise for everyone. Royal Caribbean disclaims all liability for damages for emotional distress, mental suffering or psychological injury of any kind, under any circumstances, except to the extent such disclaimer is prohibited by 46U.S.C.183c.(b). Breakfast Open Wander to the postcard-perfect beaches of the South Pacific, island hopping through paradise. Its always set to ship time. Pregnancy: Royal Caribbean International cannot accept guests who will be more than 23 weeks pregnant at any time during the cruise or CruiseTour. Day 1 - Singapore, Singapore. Call our Royal Vacation Planners 24/7 866.562.7625 additional numbers Air2Sea arrangements 844-278-9745 24/7 Day of Sailing help 800-256-6649 or 305-539-4107 (Int'l) 24/7 Technical Support 800-398-9819 The medical facility is not intended or designed to serve as a clinic for guests, and Royal Caribbean is not responsible for the diagnosis, treatment or services furnished by shipboard medical personnel. While we realize that the in-app chat feature is a great way to keep in contact with your children onboard, we want to keep your child's privacy intact. A. From here, it's a 10-minute walk to the terminal. It will be on your stateroom door by approximately 1:30 pm. IMPORTANT NOTICE TO GUESTS: Your Cruise Ticket Contract/Booking Conditions and . Day 4 - 5 - cruising. Start planning your next cruise vacation by selecting a destination and departure port. These measures include screening all guests and their personal property prior to boarding. F) Complete required information and click save then continue through Step 1 Stateroom attendant: The crew member who is responsible for cleaning your cabin and turning down the room at night. Once onboard, connect to Wifi-Guest-Spectrum. Alternatively, guests may prepay gratuities prior to boarding by calling Royal Caribbean or your travel agent. Or, if you don't have a My Cruises account, create one now. Please be sure to have all visas/vaccinations required for your itinerary. All indoor public spaces, staterooms, and balconies are smoke-free. Learn how well work together to ensure you board and stay healthy so you can have a great time on your cruise vacation. Sports gear, and self-defence items: Handcuffs, pepper spray, nightsticks, martial arts items, and hoverboards. Make sure you return them prior to the end of the cruise to avoid a $25-per-towel fee. Make reservations onboard using the app Some of the shore excursions are subject to minimum numbers and may be cancelled if requirements are not met. Offer Type (complimentary stateroom or discounts towards a future cruise). We also regularly update our website to ensure the accuracy of information. A nominal charge will apply for room service. If you run into any issues during our port stop, please contact the port agency at: At the end of a day well spent, retire to your beautiful accommodations, including the amazing Suite Club where your exclusive amenities include private dining rooms and lounges, as well as a Solarium. Royal Caribbean is not responsible for any misprints appearing in this brochure. SeaPass is used for all expenditures except for those few that require cash: gratuities (other than bar and wine service), foreign currency exchange and casino gambling. Evening: Smart Casual Navigate to the dining venue or show you want to reserve and tap the Reserve Now button to make your reservations. Basically, the cruise line got rid of the "classic" section of its menu. The award-winning Quantum Class, Spectrum of the Seas is a Far East adventure full of feats and firsts. Please make sure to check the itinerary the day of to make sure the All aboard time has not changed. Call us at +65 6305 0033, visit us at RoyalCaribbean.com.sg or contact your travel agent. In the event of strikes, lockouts, riots, weather conditions or mechanical difficulties, or for any other reason whatsoever, Royal Caribbean may at any time and without prior notice, cancel, advance, postpone or deviate from any scheduled sailing or port of call and may, but is not obliged to, substitute another ship or port of call, and shall not be liable for any loss whatsoever to guests by reason of such cancellation, advancement, postponement, deviation or substitution. Final payment of the balance must be received at Royal Caribbean's offices at least 75 days prior to the sailing date for 1 - 4 night cruise vacations and 90 days prior to the sailing date for 5-night or longer cruise vacations. Lunch Open It is your responsibility to arrive on time. In Alaska, the Wilderness Express railcars are pulled behind the Alaska Railroad passenger train. On Oasis class, smoking is not permitted in Central Park or the Boardwalk neighbourhoods. Please visit RoyalCaribbean.com before you sail for any smoking policy updates. Dinner Early Seating 18:00/18:15 Late Seating 20:00/20:30. All guests must ensure that they are medically and physically fit for travel and that such traveling will not endanger themselves or others. Your key is on your stateroom door Reserve your shows on the Royal Caribbean app: Email Your Questions. The Cruise Ticket Contract limits your rights. We ask that guests do not pack passports and other required documents in checked bags, as failure to show these documents may result in denial of boarding. Unleash your inner foodie at our specialty restaurants when you save with our packages. Reservation - Royal Caribbean International We regret we must reserve the right to refuse to allow anyone to travel who, in our reasonable opinion, is physically or mentally unfit to travel or will or may require care beyond that which any traveling companion or we ourselves can reasonably provide. When you check-in online, it saves time. In preparation for prompt departure, cruise check-in will close one hour prior to sailing. You may also want to bring a raincoat, hiking shoes, and a travel umbrella. You don't need an internet package to do this. Once you're onboard, tap on "Learn about safety at sea." This bag should include: travel documents, medications, swimsuit, coverup, change of clothes, and sunscreen. Stay close to home on a cruise to Malaysia, discovering cultural and natural marvels in Kuala Lumpur and Penang. Dining Room Schedule In addition, Royal Caribbean shall not be required to refund any amount paid by any guest who must leave the cruise vacation prematurely pursuant to the either policy, nor shall Royal Caribbean be responsible for lodging, meals, return transportation or other expenses incurred by the guest or for any consequential or punitive damages. Two-way radios/walkie-talkies are permitted. Radio devices: HAM radios and baby monitors. 3. <link rel="stylesheet" href="styles.32ff1387e006a1cf.css"> Their mobile boarding passes are right on their phones. Onboard the ship Easily view, edit and update your travel details for your upcoming cruise. Port agent address: Wallem Shipping (Singapore) Pte Ltd, 991 Alexandra Rd, Singapore 119964 Touchless boarding: Guests who check in on the mobile app dont need a paper boarding pass. The 4 Night Greece & Cyprus Cruise visits Haifa, Israel; Limassol, Cyprus; Rhodes, Greece and Haifa, Israel. On the day of boarding, make sure to affix your bag tags (with your name and cabin number clearly written) to your luggage so that it may be delivered to your stateroom. For your convenience, our ships use a cashless system SeaPass. Along with showstopping original productions, live music, parties and parades and next-level spa treatmentsan unrivaled world of thrills and chills awaits you. If your name has changed since . By rail: Board the North-South Line towards Marina South Pier and disembark at Marina South Pier Station. The limit of our liability for death and personal injury for non - shipping incidents is limited to 400,000 SDRs. Let us handle your flight and begin your journey toward the vacation youve been dreaming about. Wellness checks: All guests will have their temperatures checked at the terminal. The team is located in the United States, so please remember you may need to follow international call protocols from your location. That's entertainment Explore Serenade of the Seas. WHAT ABOUT GUESTS WITH SPECIAL NEEDS AND DIETS? Quench your thirst onboard with the best value on your favorite drinks. *Please see all applicable Terms & Conditions for Promotions, {{ getDestinationByValue(selection.destinationRegionCode[0])['label'] }}, +{{ selection.destinationRegionCode.length - 1 }}, {{ getDeparturePortByValue(selection.departureCode[0])['label'] }}, +{{ selection.departureCode.length - 1 }}, Sale ends in {{ props.totalHours }} hrs {{ props.minutes }} mins {{ props.seconds }} secs, Sign up to receive information about our special offers and deals. Casino Promotions | Royal Caribbean Cruises call us Ready to book or Already booked? If you have questions, please feel free to dial 1950 or stop by Guest Services. WHAT DO I NEED TO DO ON THE LAST NIGHT OF THE CRUISE VACATION? Weapons and drugs: Firearms, ammunition (including realistic replicas), sharp objects, including all knives and scissors, (personal grooming items such as safety razors or scissors with blades length less than 4 inches are allowed), illegal drugs/substances, and CBD oil/CBD products. For more details, see our Refusal to Transport Policy and Guest Vacation Policy, each of which is available online at WWW.ROYALCARIBBEAN.COM. The only exceptions to this policy are curling irons and hair straighteners. On your shore excursions, all destinations are casual. Both Genting and Royal Caribbean cruises to nowhere depart from the Marina Bay Cruise Centre, located at 61 Marina Coastal Drive. Make sure you're connected to WiFi-Guest-Spectrum on the ship, You don't need an internet package to do this. If youre staying at the two-storey Ultimate Family Suite, you may never want to leave. Royal Caribbean itineraries, pricing, policies and procedures are constantly evolving. For ships originating in Europe, Asia, Australia, New Zealand, and South America, the minimum drinking age limit is eighteen (18), however the minimum age to purchase alcohol pre cruise is 21. the parent/guardian will be held accountable. Reservations for our Spa and Salon can be made before your cruise or once onboard the ship. Elevate your stay in one suite of our Suite Club, the most luxurious accommodations at sea with access to a variety of exclusive amenities. . For the comfort and enjoyment of our guests, our ships are designated as non-smoking; however, we recognise that some of our guests do smoke. In the absence of negligence on its part, Royal Caribbean is not responsible for any loss, theft, pilferage and/or damage to a guests property, which includes items such as money, travel currency, jewellery of any kind, photographic/ electronic equipment or other personal property. The charge will not apply to orders for Continental Breakfast. You can breathe easy knowing that risks from the transmission of aerosol particles between spaces (like those from a cough) is extremely low. Day 3 - Penang, Malaysia. Start planning your next cruise vacation by selecting a destination and departure port. You may notice a temporary hold on the credit card your SeaPass card is linked to. Please try again. Under no circumstances may dangerous articles such as controlled substances, firearms, explosives, cylinders containing compressed air or combustible substances, etc., be contained in any baggage or brought by any person onboard. In the event of our liability for damage and loss to baggage, where baggage is deposited with the ship, this is limited to 3,375 SDRs and for damage and loss to cabin luggage this is limited 2,250 SDRs. These land components are solely at your risk and subject to the terms or arrangements made by you or on your behalf with the independent contractor. Offer Match is only available to recipients who have: If you have sailed with Royal Caribbean since January 2018, you may already have valuable Casino Royale offers waiting for you. Any dispute between a guest and Royal Caribbean (or its agents, independent contractors, concessionaires and suppliers, together with the employees and servants of each of the foregoing) in connection with a guests cruise booking or cruise vacation shall be litigated, if at all, exclusively in and before a court located in Singapore to the exclusion of the courts of any other state, territory or country. LEARN MORE ABOUT OUR AIR2SEA FLIGHT PROGRAM. For Alaska Cruise tour guests, transfers are not included except in Vancouver. Modified Date: Aug 13, 2022. We reserve the right to vary minimum age limits without notice where local laws require or where necessary or desirable deemed. When you are seeking that ultimate family holidayan epic adventure youll never forgetlook no further than a Royal Caribbean cruise. Enjoy the best activities onboard Royal Caribbean Cruises. Once onboard, please meet with the Maitre d to review the menus and address any questions you may have. Tuxedo rental service is available through Royal Caribbean. SeaPass card: Your room key, card for onboard purchases, and pass to get on and off the ship at port stops. If you need medical assistance, please dial extension 51 from your stateroom phone to make an appointment. see, and some recommendations for what to bring: From thrilling water slides and rock climbing walls to Broadway-style shows and gourmet dining experiences, there's never a dull moment. Do not have an existing reservation If you have sailed with Royal Caribbean since January 2018, you may already have valuable Casino Royale offers waiting for you. A per person cover charge is applicable in specialty restaurants. *Please see all applicable Terms & Conditions for Promotions, Sign up to receive information about our special offers and deals. If you are interested in these services, please make your reservation as soon as possible - appointments and reservations tend to fill up quickly. Please try again. Prices vary for each excursion and are subject to change. Register on Deck 11, Forward, where you can also learn about childcare for children ages 6 months to 3 years. There are no self-laundry facilities aboard. Give us a hand: Practice hand hygiene by using sanitizing stations throughout the terminal. Certain conditions (for example, use of tenders) may prevent guests with wheelchairs from going ashore at certain ports of call. Start planning your next cruise vacation by selecting a destination and departure port. Day 6 - Hambantota, Sri Lanka. Guests who prepay gratuities will not have an automatic daily gratuity added to their SeaPass account. Simply present your cruise documents and all completed forms to one of our agents in the cruise terminal. Guests in suites can request a full menu for each meal to be served in their suite. Travel Documents | International & Domestic | Royal Caribbean Intl. Proof of certification is required for all scuba tours. Shore Excursions & Cruise Guided Tours | Royal Caribbean Cruises Practice hand hygiene: Youll find hand sanitizing stations at the entrances to all venues and in high-traffic areas, like dining rooms and elevators. Guests affected by a disability or medical condition must be self-sufficient or travel with someone who can provide all necessary assistance. Swimming activities are not supervised and no child or infant is allowed to enter pool wearing diapers (nappies). Please check with your airline or travel agent for the luggage limit that applies to your flight. Check out the Adventure Ocean Youth program for age-appropriate kids activities Guests arriving after this will not be permitted to board. Watch as robots craft a custom juice creation for you at the Bionic Bar. However there is a charge in US Dollars for all medical services. Whether you need a place to stay on travel days to and from port, or you just want to extend the adventure, now you can book top-rated U.S. hotels and score incredible savings up to 50% off. 15 Night Ultimate India, Sri Lanka & Malaysia Cruise | Royal Caribbean Royal Caribbean Singapore: Cruises and Ocean Getaways Add peace of mind to the mix and youre ready for an ultimate vacation. All arrangements made for guests with independent contractors are made solely for the convenience of the guest and are at the guests risk. SeaPass account hold charge Select Activate Wi-Fi. Please note, you will not be charged for this purchase. Children or infants less than three (3) years of age cannot participate in the Adventure Ocean Youth Programme which is restricted to ages 3-17 years inclusive. Make a splash at the pool, but keep safety at the top of your mind, too. These areas may vary from ship to ship. HOW AND WHERE DO I CHECK-IN FOR MY CRUISE? Feeling under the weather? In any event, property lost or damaged must be reported within the time limitations and in accordance with the procedures set forth in the Cruise Ticket Contract. Smoking is not permitted inside any stateroom and any stateroom balcony. In-app purchases available. We offer all kinds of options, so you can eat formally or casually in the open air, in a restaurant or in your stateroom any time of the night or day. You will usually have access to your cruise . Dining requests are subject to availability, however we will do all that we can to accommodate requests for guests with specific medical issues. Whilst every effort is made to ensure the accuracy of the brochure and prices at the time of printing, regrettably errors do occasionally occur. Smoking areas Royal Caribbean International kindly asks all guests to please observe the smoking policy. Royal Caribbean reserves the right to refuse to permit any guest to take onboard any items Royal Caribbean deems inappropriate. Secure your spot in your favorite shore excursions or specialty dining experiences before they sell out. Safe return home: Weve worked with public health experts to build a robust, tiered response plan and will arrange safe, convenient transport for anyone with COVID-19 on our ships. And dont forget your swimsuit: It may be cooler outside, but its always warm inside our glass-enclosed Solarium. From drinks to specialty dining to internet and streaming, weve packaged all your cruise favorites so you can save big off onboard prices, while maximizing on what means most to you. Daytime: Casual Guests who violate this smoking policy may be subject to further action pursuant to the Consequences Section of this Guest Conduct Policy. This applies to all stateroom categories onboard. For Transatlantic, Transpacific, Hawaii, select South American and other selected cruises/cruisetours, the infant (as of the first day of the cruise/cruisetour) must be at least 12 months old. If you are travelling with children, dont forget to pack their documents etc. The normal times for meals in the dining room are as follows although these may alter depending on the itinerary: Breakfast 07:00 to 09:30 Smoking is permitted in the glass house on Deck 5, starboard, and on Deck 14, port side. We are here to help with reservations, Crown & Anchor memberships and general questions. Planning your epic adventure just got easier with Royal Caribbean Hotels. Please review the Guest Conduct Policy at http://www.royalcaribbean.com/content/en_US/pdf/Guest_Conduct_Policy.pdf or contact your travel agency or your local booking office for further details in advance of travel. Royal Caribbean International - - Chan Brothers Travel For more details about how we use your information, view our. Details will be provided onboard. Learn More. Get on island time and unwind on some of the best beaches in the world, venture deep into the rainforests, and snorkel the most vibrant reefs on a Caribbean or Bahamas cruise getaway with the whole family. My Family Time Dining is available onboard selected sailings for the earliest dining time only (varies by ship and sailing). More information is available onboard. Explore our cruise itineraries and choose from a variety of rooms depending on your needs and budget. Venture to Vietnam and find your chi in bustling Ho Chi Minh City. Monitor your health: If youre feeling under the weather, stay in your stateroom and call the Medical Facility from your stateroom phone. SAVE YOUR SPOT Secure your spot in your favorite activities before they sell out. Note: The Cruise Ticket Contract must be signed by all guests prior to boarding. The Pursers/Guest Relations Desk is open 24 hours a day to answer any questions you may have. Contact Us | Royal Caribbean Cruises contact us We are here to help with reservations, Crown & Anchor memberships and general questions. We strongly recommend that you have a fully comprehensive travel insurance policy to cover any such eventualities. Explore Serenade of the Seas. With a My Cruises account, you can review your reservation, securely make advanced reservations using our Cruise Planner, compare cruise itineraries, view a personalised cruise holiday calendar, complete the Online Check-In process and more. You must be at least 18 years of age to purchase, possess or use tobacco onboard. Remember to keep a change of clothes out for the next day. Click the " Make a Payment " button under your remaining balance. Shore excursions: Third-party tours and activities that can be booked for our time in port. You must therefore ensure that you check all details of your chosen holiday with your Travel Agent or with us if booking direct, at the time of booking. Please check your Cruise Compass for times and locations. Assembly station: Location passengers must go to during an emergency drill or in an actual emergency, which can be found on the back of your SeaPass. Enquire from your airline on your entitlements in the case of lost luggage. For guests making bookings which involve cruise itineraries where the place of departure or destination is a member state of the European Union where this Regulation applies, subject to such not being in conflict with Singapore law, we limit our liability to you for death and personal injury or loss of damage to luggage.
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